Digital technology and enterprise knowledge management: literature review and theoretical framework construction

IF 2 4区管理学 Q3 BUSINESS

Asia Pacific Business Review Pub Date : 2023-04-14 DOI:10.1080/13602381.2023.2197394

Wei Yan, Yiyue Xiong, Anwei Gu, Heng Lu, Xiangxian Zhang

引用次数: 0

Abstract

ABSTRACT This paper systematically analyses the research on enterprise knowledge management and digital technology. We used VOSviewer to carry out topic cluster analysis and found that current research can be divided into four topics: digital technology and customer knowledge management; application dilemma and problems of digital technology in knowledge management; digital transformation of organizational knowledge management; and the influence of digital technology on knowledge management. In addition, we summarize the application research framework of digital technology in enterprise knowledge management, including antecedents, results and impact paths.

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数字技术与企业知识管理:文献综述与理论框架构建

本文系统分析了企业知识管理和数字化技术的研究现状。我们使用VOSviewer进行主题聚类分析，发现目前的研究可以分为四个主题:数字技术与客户知识管理;数字技术在知识管理中的应用困境与问题组织知识管理的数字化转型以及数字技术对知识管理的影响。此外，总结了数字技术在企业知识管理中的应用研究框架，包括前因、结果和影响路径。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Asia Pacific Business Review Multiple-

CiteScore

4.40

自引率

13.80%

发文量

期刊介绍： The growth of the Asia Pacific region and the rising presence of its multinationals in world markets has raised a number of questions about the origins of national economic success. Asia Pacific Business Review addresses these key issues and draws together the lessons of the analysis of culture, economies, history, politics and societies in the area, in order to explore business-related phenomena in the Asia Pacific countries, both in their general and specific contexts. The Review is intended for both academics and interested observers, contains the contributions of recognized experts, and is essential to anyone seeking the latest research on Asia Pacific business in a readily available, approachable form. We welcome articles which deal with nations and societies in the Asia Pacific region, namely those in East Asia and South-East Asia (but not South Asia), including those in APEC and ASEAN, individually or comparatively. Of interest also are contributions on the Asia Pacific economies, comparing those inside with those outside, or those investing in it. We do not, however, publish papers based solely on countries from outside the region.