Gyanesh Kumar Tiwari, R. Pandey, P. Rai, M. Shukla, Riddhi Jain, Prateek Budhwani, Archna Choudhary, Lekhraj Namdev, Nitya Kachhwaha, Diksha Sharma
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引用次数: 1
Abstract
The cultural context of an organisation may significantly shape the nature of transgressions and consequent forgiveness relevant to understanding the workplace outcomes. This study explored the nature of transgressions and the dynamics of forgiveness in the workplace of a heterogeneous Indian sample which have not been well addressed in previous studies. Qualitative research design was employed. Using a purposive sampling method, 48 participants from the government (n = 30) and private organisations (n = 18) were selected to form the final sample. The transcriptions from semi-structured interviews were analyzed by the Thematic Analysis Method. Two themes related to the nature of transgressions emerged: multiplicity of the sources of workplace transgressions (such as anger, discrimination, and work overload) and communications of workplace transgressions (e.g., through criticism, altered relationships, warnings). Concerning the dynamics of forgiveness in the workplace, three broad themes emerged: facilitators of workplace forgiveness (such as positive treatment, direct communication, scolding), barriers to workplace forgiveness (like, the intention behind wrongdoing, repetition of wrongdoing, decreased trust), and benefits of workplace forgiveness (such as positive emotions, good relations, healthy work environment). Management should develop an in-depth understanding of the nature of transgressions and the dynamics of forgiveness embedded in a specific cultural context which may help enhance a variety of positive organisational outcomes. Workplace transgressions and concomitant forgiveness are interwoven with the nature of organisations, individual level factors and socio-cultural contexts. Findings also provide some support that the coexistence of individualistic and collectivistic cultural values among Indians may have shaped workplace transgressions and consequent forgiveness.
期刊介绍:
1) Interpersona aims at promoting scholarship in the field of interpersonal relationships based on different methodologies and stemming from several disciplines, including Psychology, Family Studies, Sociology, Anthropology, Communication Studies, Economics, Management Science, Biology, Health Sciences, History, and others. Interpersona aims at contributing to the collective construction of an Interpersonal Relationship Science. 2) Manuscripts examining a wide range of relationships, including close or intimate relationships and weak or temporary ties, are welcome. Some examples are indicated below: Biology - Biological foundations of human relationships: physiological and neurobiological phenomena related to interpersonal interactions. The evolutionary foundations of interpersonal relationships including comparative and animal studies of social interactions. Psychology and Family Studies: close or intimate relations including romantic relationships, family relationships and friendship. Family relationships encompass spouses, parents and children, siblings, and other relations among nuclear and extended family members.[...] 3) In addition to original empirical (qualitative or quantitative) research, theoretical or methodological contributions, integrative reviews, meta-analyses, comparative or historical studies, and critical assessments of the status of the field are welcome as submissions. 4) Interpersona is a totally free access journal and readers may read, download, copy, distribute, print, search, or link to the full texts of these articles without any charge. All papers are peer-reviewed by members of the editorial board or ad-hoc reviewers under the supervision of an editor. [...] 5) All Interpersona content is available in full text with no charge. All submitted papers are reviewed by at least two referees before being accepted for publication.