AN ANALYSIS OF EFFECT JOB DEMAND CONTROL-SUPPORT AND PROTECTION MOTIVATION ON COMPLIANCE IN FILLING INPATIENT CARE MEDICAL RECORD FILES AT RSU ESHMUN MEDAN

Sri Lestari Ramadhani Nasution, Muhammad Maulidin, Ermi Girsang
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Abstract

An important indicator to determine the quality of service in a hospital is about the completeness of the hospital's medical record files. There are many problems arise due to incomplete medical record files and do not recorded neatly and regularly. The incident is due to lack of medical team awareness in recording all information or actions that would be given to the patient. The aim of this study is to analyse the effect of Job Demand-Control-Support and Protection Motivation on compliance in filling out Medical Record files at RSU ESHMUN Medan 2023. This study uses quantitative research method which is analytical in nature. The total sampling of this study is 115 active nurses at RSU ESHMUN Medan. The result of the study informs that there are very strong and significant effect among Job Demand-Control-Support and Protection Motivation on compliance in filling out Medical Record files at RSU ESHMUN Medan 2023. The variable that has the most influence on Obedience with filling in inpatient medical record files at RSU ESHMUN in 2023 is the Protection Motivation variable. It is recommended to RSU ESHMUN Medan to improve the administration pattern in order to all of nurses have the same job demands and receive the same support
工作需求控制-支持与保护动机对医院住院病案填写依从性的影响分析
医院病历档案的完整性是衡量医院服务质量的一个重要指标。由于病历档案不完整,记录不整齐、不规律,出现了很多问题。该事件是由于医疗团队在记录将给予患者的所有信息或行动方面缺乏意识。本研究旨在分析工作需求-控制-支持和保护动机对RSU ESHMUN Medan 2023医疗档案填写依从性的影响。本研究采用定量研究方法,具有分析性质。本研究的总样本为棉兰州立大学ESHMUN的115名在职护士。研究结果表明,工作需求-控制-支持和保护动机对RSU ESHMUN Medan 2023医疗记录文件填写依从性的影响非常强且显著。2023年RSU ESHMUN住院病历档案填写对依从性影响最大的变量是保护动机变量。建议棉兰大学附属医院改进管理模式,使所有护士都有相同的工作需求,得到相同的支持
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