RISK MANAGEMENT: MODELING THE HUMAN RESOURCES RESPONSE TO THE COVID-19 SHUTDOWN

Abstract

: When an organization closes its business temporarily or transfers employees to work from home during the pandemic, it faces risks. The biggest risk is the loss of the most important assets of any company – the employee. Employees who have been left without a job may find a new one and not return to the old job when the business reopens. Further disruption may occur because some people prefer the organizational culture of face-to-face work, and working online is not the same. They experience loneliness and disruption from their personal life. Our model and survey are designed to help managers and leaders save their organizations. A business’s effectiveness and reputation is built from customer and employee communication.