Change Management and Problems for Corporate Social Responsibility (CSR) Continuation Programs in an Oil and Gas Company

Q4 Business, Management and Accounting
Holly Deviarti, A. Latiff, Ong Tze San, Ruhanita Maelah
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引用次数: 0

Abstract

This case study examines the business of an oil and gas company, EMP, in a time of crisis: the management had to downsize operations to survive in an unpredictable situation. The management was implementing new internal policies that would have an impact on its corporate social responsibility (CSR) programs. However, the rules and beliefs of the institutional environment have the potential to influence the management change process at EMP. Aside from external rules and beliefs, the persistence of the social service ethos within the company, inherited from the past, explains the lack of management changes. An explanatory case study approach was adopted, mostly consisting of semi-structured interviews and document analysis. The research strategy borrows the institutional logic approach based on situational reasons for variation in organizational practices, which determine how multiple logics are addressed. In essence, EMP must resolve the tension between production demands and CSR efforts. As a result, management reform occurs in a research setting where social programs and production goals coexist. Keywords:     Oil crisis, Oil and Gas Company, CSR, Case Study, Change Management. JEL Classification: L2, M41, R11 
石油和天然气公司企业社会责任(CSR)持续项目的变革管理和问题
本案例研究考察了一家石油和天然气公司EMP在危机时期的业务:管理层不得不缩减业务规模以在不可预测的情况下生存。管理层正在实施新的内部政策,这将对其企业社会责任(CSR)计划产生影响。然而,制度环境的规则和信念有可能影响EMP的管理变革过程。除了外部规则和信念外,公司内部从过去继承下来的社会服务精神的持续存在,解释了管理变革的缺乏。采用了解释性案例研究方法,主要包括半结构化访谈和文件分析。研究策略借鉴了制度逻辑方法,基于组织实践中变化的情境原因,这决定了如何处理多重逻辑。本质上,EMP必须解决生产需求和企业社会责任努力之间的紧张关系。因此,管理改革发生在社会计划和生产目标并存的研究环境中。关键词:石油危机,油气公司,企业社会责任,案例分析,变革管理JEL分类:L2, M41, R11
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来源期刊
South Asian Journal of Business and Management Cases
South Asian Journal of Business and Management Cases Business, Management and Accounting-Management of Technology and Innovation
CiteScore
1.70
自引率
0.00%
发文量
19
期刊介绍: South Asian Journal of Business and Management Cases (SAJBMC) is a peer-reviewed, tri-annual journal of Birla Institute of Management Technology, Greater Noida (India). The journal aims to provide a space for high-quality original research or analytical cases, evidence-based case studies, comparative studies on industry sectors, products, and practical applications of management concepts. The journal likes to publish problem-solving, decisional and applied types of cases. Such cases must have linkage with theory, at least one dilemma (also known as case issue) and a protagonist around whom the case issue will revolve. Publication of pure research, applied research and field studies with empirical data do not fall under the domain of SAJBMC. Fictitious cases are not welcome.
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