HRM, rhetoric and the psychological contract: a case of 'easier said than done'

IF 4.9 2区管理学 Q1 MANAGEMENT

International Journal of Human Resource Management Pub Date : 1999-01-01 DOI:10.1080/095851999340585

D. Grant

引用次数: 84

Abstract

This article argues that employee expectations play an important role in the formulation of the psychological contract under HRM. It goes on to suggest that a key feature of the psychological contract and the expectations that it encompasses is the way in which the expectations are influenced by management rhetoric. The article presents a theoretical framework of how this occurs and uses case-study evidence in order to illustrate the process. It finds that the task for management is to match what their rhetoric promises to reality while also sustaining its appeal. A failure to do so is indicative of a failure to meet employee expectations and this has a number of negative implications for an organization's performance.

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人力资源管理、修辞和心理契约:一个“说起来容易做起来难”的案例

本文认为，在人力资源管理下，员工期望在心理契约的形成中起着重要作用。接着指出，心理契约及其包含的期望的一个关键特征是期望受到管理修辞影响的方式。本文提出了一个理论框架，这是如何发生的，并使用案例研究证据，以说明这一过程。它发现，管理层的任务是使他们的言论承诺与现实相符，同时保持其吸引力。如果没有做到这一点，就意味着没有达到员工的期望，这对组织的绩效有许多负面影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Human Resource Management MANAGEMENT-

CiteScore

11.70

自引率

7.10%

发文量

期刊介绍： International Journal of Human Resource Management is the forum for HRM scholars and professionals worldwide. Concerned with the expanding role of strategic human resource management in a fast-changing global environment, the journal focuses on future trends in human resource management, drawing on empirical research in the areas of strategic management, international business, organizational behaviour, personnel management and industrial relations that arise from: -internationalization- technological change- market integration- new concepts of line management- increased competition- changing corporate climates Now publishing twenty-two issues per year, The International Journal of Human Resource Management encourages strategically focused articles on a wide range of issues including employee participation, human resource flow, reward systems and high commitment work systems. It is an essential publication in an exciting field, examining all management decisions that affect the relationship between an organization and its employees. Features include; -comparative contributions from both developed and developing countries- special issues based on conferences and current issues- international bibliographies- international data sets- reviews