The Effect of Work Environment and Work Attitude on Employees' Performance through Work Motivation

Abstract

Motivated and disciplined employees are an essential element in the success of any organization. Their attitude to work determines what the final result will be and how quickly the organization will achieve its planned goals. At the same time, the organizational environment affects employees' functional behaviour, tendencies, and motives. This study examines the effect of work environment and attitude on employees' performance through work motivation. The sample of this study is 108 employees from the Directorate General of Hindu Community Guidance and the Directorate General of Buddhist Community Guidance at the Ministry of Religious Affairs of the Republic of Indonesia. Data for analysis were collected by the questionnaire method. Testing the data in this study used the SEM (Structural Equation Modeling) statistical analysis tool Partial Least Square (PLS) method through the SmartPLS 3.0 application. The obtained results show that all the factors accepted by the researchers significantly positively impact employees' performance. This study recommends that government organizations pay more attention to their employees, namely: a) to make the workspace arrangement so that it customized to the needs of the employees; b) superiors should communicate more with their subordinates to solve work problems; c) it is advisable to combine the methods of punishments and incentives to increase employees' discipline. Since work motivation affects employee performance, organizations should keep paying attention to employee motivation to sustain employee performance. The role of work motivation is to mediate the work environment or attitude's direct effect on increasing employee performance.