Leading through Tumultuous Events in Public Sector Organizations

IF 2.2 3区管理学 Q2 PUBLIC ADMINISTRATION

Public Performance & Management Review Pub Date : 2023-09-04 DOI:10.1080/15309576.2023.2246948

A. Shafaei, Ben Farr-Wharton, Maryam Omari, J. Pooley, Tim Bentley, Fleur Sharafizad, Leigh-ann Onnis

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引用次数: 0

Abstract

Abstract Public sector organizations (PSOs) are subject to turbulence and constant change. A PSO’s ability to lead a coherent response to this rapidly changing environment is crucial to ensuring the continuity of public service delivery. The COVID-19 pandemic has highlighted the need for dynamic leadership strategies to address turbulent events and promote resilience in PSOs. This study utilized focus groups and interview data from one large Australian PSO to examine leadership practices that were implemented to respond to a series of turbulent events. Specifically, the study adapted six robust governance strategies (i.e., scalability, prototyping, modularization, bounded autonomy, bricolage, and strategic polyvalence) to explore their pragmatic application in the context of the case PSO in responding to two turbulent events (i.e., relocation and COVID-19 pandemic). Findings show that while deploying all the strategies is beneficial, the power of polyvalent knowledge together with dynamic leadership and governance structures within PSOs is one way that PSOs can continue to respond to ever increasing environmental uncertainty and resource constraints. Practical implications are discussed.

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领导公共部门组织的动荡事件

摘要公共部门组织(pso)是一个动荡和不断变化的组织。公共服务组织对这种迅速变化的环境作出一致反应的能力，对于确保公共服务的连续性至关重要。2019冠状病毒病大流行突出表明，需要制定充满活力的领导战略，以应对动荡事件并提高私营社会组织的抵御能力。本研究利用焦点小组和采访数据，从一个大型澳大利亚PSO检查领导实践，实施以应对一系列动荡的事件。具体而言，本研究采用了六种稳健的治理策略(即可扩展性、原型化、模块化、有限自治、拼凑和战略多价)，以案例PSO为背景，探讨其在应对两个动荡事件(即搬迁和COVID-19大流行)中的实际应用。研究结果表明，虽然部署所有策略都是有益的，但pso内部的多价知识的力量以及动态领导和治理结构是pso能够继续应对日益增加的环境不确定性和资源约束的一种方式。讨论了实际意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Public Performance & Management Review PUBLIC ADMINISTRATION-

CiteScore

5.50

自引率

16.10%

发文量

期刊介绍： Public Performance & Management Review (PPMR) is a leading peer-reviewed academic journal that addresses a broad array of influential factors on the performance of public and nonprofit organizations. Its objectives are to: Advance theories on public governance, public management, and public performance; Facilitate the development of innovative techniques and to encourage a wider application of those already established; Stimulate research and critical thinking about the relationship between public and private management theories; Present integrated analyses of theories, concepts, strategies, and techniques dealing with performance, measurement, and related questions of organizational efficacy; and Provide a forum for practitioner-academic exchange. Continuing themes include, but are not limited to: managing for results, measuring and evaluating performance, designing accountability systems, improving budget strategies, managing human resources, building partnerships, facilitating citizen participation, applying new technologies, and improving public sector services and outcomes. Published since 1975, Public Performance & Management Review is a highly respected journal, receiving international ranking. Scholars and practitioners recognize it as a leading journal in the field of public administration.