{"title":"Frontiers in Service Science: Fintech Operations—An Overview of Recent Developments and Future Research Directions","authors":"Baile Lu, Shuai Hao, Michael Pinedo, Yuqian Xu","doi":"10.1287/SERV.2021.0270","DOIUrl":null,"url":null,"abstract":"In this paper, we provide a survey of recent developments in the fintech (financial technology) industry, focusing on the operational structures, the technologies involved, and the operational risk...","PeriodicalId":46249,"journal":{"name":"Service Science","volume":"121 1","pages":"19-35"},"PeriodicalIF":1.9000,"publicationDate":"2021-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"9","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Service Science","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1287/SERV.2021.0270","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 9
Abstract
In this paper, we provide a survey of recent developments in the fintech (financial technology) industry, focusing on the operational structures, the technologies involved, and the operational risk...
期刊介绍:
Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems. Topics covered include but are not limited to the following: Service Management, Operations, Engineering, Economics, Design, and Marketing Service System Analysis and Computational Simulation Service Theories and Research Methods Case Studies and Application Areas, such as healthcare, energy, finance, information technology, logistics, and public services.