{"title":"Dynamic Rebalancing Strategy in Free-Float Bicycle Sharing Systems: Orbit Queues and Two-Sided Matching","authors":"Zhi Pei, Xu Dai, Tianzong Yu, Lu Zhao, Qiaochu He","doi":"10.1287/serv.2021.0287","DOIUrl":null,"url":null,"abstract":"In populous metropolitan areas, the free-floating bicycle-sharing system (FFBSS) acts as an innovative urban mobility as a service, which provides an ease-of-use feature and extra flexibility in contrast to the traditional shared bicycles with docks. In consideration of customer behaviors, such as abandonment and retrial, which occur in FFBSS, a redistribution strategy for shared bicycles among different user-density locations is presented with an aim to diminish the total operational cost while enhancing the overall service level. To formulate the user and multitype shared bicycle–arrival patterns as nonhomogeneous queues, our results provide a tractable analytical paradigm for a time-varying balancing strategy for FFBSS. The bicycle variation at each virtual zone after each redistribution is determined via a nonstationary queueing model, in which the service time, patience time, and research delay are all subject to general distribution. Then, the bicycle-deployment strategy is evaluated with respect to average queueing length and abandonment rate during a normal workday based on a tailored nonhomogeneous probabilistic matching queue. To verify the efficacy and cost-effectiveness of the proposed bicycle-redistribution strategy, multiple simulation runs are conducted with respect to various times of the day. It shows that the resulting optimal rebalancing strategy is batch-based in synchrony with the time heterogeneity in the traffic demand. Furthermore, several managerial insights are provided to shed light on the rule of thumb in practical FFBSS redistribution coordination.","PeriodicalId":46249,"journal":{"name":"Service Science","volume":"25 1","pages":""},"PeriodicalIF":1.9000,"publicationDate":"2022-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Service Science","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1287/serv.2021.0287","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 2
Abstract
In populous metropolitan areas, the free-floating bicycle-sharing system (FFBSS) acts as an innovative urban mobility as a service, which provides an ease-of-use feature and extra flexibility in contrast to the traditional shared bicycles with docks. In consideration of customer behaviors, such as abandonment and retrial, which occur in FFBSS, a redistribution strategy for shared bicycles among different user-density locations is presented with an aim to diminish the total operational cost while enhancing the overall service level. To formulate the user and multitype shared bicycle–arrival patterns as nonhomogeneous queues, our results provide a tractable analytical paradigm for a time-varying balancing strategy for FFBSS. The bicycle variation at each virtual zone after each redistribution is determined via a nonstationary queueing model, in which the service time, patience time, and research delay are all subject to general distribution. Then, the bicycle-deployment strategy is evaluated with respect to average queueing length and abandonment rate during a normal workday based on a tailored nonhomogeneous probabilistic matching queue. To verify the efficacy and cost-effectiveness of the proposed bicycle-redistribution strategy, multiple simulation runs are conducted with respect to various times of the day. It shows that the resulting optimal rebalancing strategy is batch-based in synchrony with the time heterogeneity in the traffic demand. Furthermore, several managerial insights are provided to shed light on the rule of thumb in practical FFBSS redistribution coordination.
期刊介绍:
Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems. Topics covered include but are not limited to the following: Service Management, Operations, Engineering, Economics, Design, and Marketing Service System Analysis and Computational Simulation Service Theories and Research Methods Case Studies and Application Areas, such as healthcare, energy, finance, information technology, logistics, and public services.