Effect of Supply Chain Coordination on Performance: A Serial Mediation Model of Trust, Agility, and Collaboration

IF 0.9 Q4 MANAGEMENT

International Journal of Information Systems and Supply Chain Management Pub Date : 2022-01-01 DOI:10.4018/ijisscm.287130

Ipek Kocoglu, H. Keskin, Murat Çemberci, Mustafa Emre Civelek

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Abstract

Research on supply chain management (SCM) focuses on “what” factors of a supply chain enable firms to achieve high performance. It examines the effect of two strategically important pillars: supply chain relationships or capabilities. However their isolated investigation leads to a limited understanding of “how” they can be combined to increase firm performance. In this study we argue that beyond their direct effects the relational and the capability-based determinants of a supply chain have a network of indirect relationships that concurrently and differentially affect firm performance. Building on the relational and resource-based views we develop a serial-mediation model examining the mediating effects of trust in supply chain and collaborative advantage (i.e. relational determinants), and supply chain agility and coordinated supply chain (i.e. capability-based determinants) of SCM. Through the use of hierarchical linear regression analysis we show that trust, agility and collaboration act as serial mediators that carry the indirect effect of coordination to firm performance.

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供应链协调对绩效的影响:信任、敏捷性和协作的串行中介模型

供应链管理(SCM)研究的重点是供应链中的“哪些”因素能够使企业实现高绩效。它考察了两个重要的战略支柱的影响:供应链关系或能力。然而，他们的孤立调查导致对“如何”将它们结合起来提高公司绩效的理解有限。在这项研究中，我们认为，除了直接影响之外，供应链的关系和基于能力的决定因素还有一个间接关系网络，这些间接关系网络同时和差异地影响着企业绩效。在关系和基于资源的观点的基础上，我们开发了一个串行中介模型，研究供应链信任和协作优势(即关系决定因素)以及供应链敏捷性和协调供应链(即基于能力的决定因素)的中介效应。通过层次线性回归分析，我们发现信任、敏捷性和协作作为串行中介，承载了协调对企业绩效的间接影响。

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来源期刊

International Journal of Information Systems and Supply Chain Management MANAGEMENT-

CiteScore

1.90

自引率

43.80%

发文量

期刊介绍： The International Journal of Information Systems and Supply Chain Management (IJISSCM) provides a practical and comprehensive forum for exchanging novel research ideas or down-to-earth practices which bridge the latest information technology and supply chain management. IJISSCM encourages submissions on how various information systems improve supply chain management, as well as how the advancement of supply chain management tools affects the information systems growth. The aim of this journal is to bring together the expertise of people who have worked with supply chain management across the world for people in the field of information systems.