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Evaluation of the Importance and Priority of Customer-Oriented Technology Innovation Indicators for Hotel Companies : Comparative analysis study using KANO model and IPA

IF 0.5 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM
Journal of Tourism Management Research Pub Date : 2021-05-31 DOI:10.18604/TMRO.2021.25.3.20
Chuljin Lee, 동서대학교 관광계열 호텔경영학전공 조교수
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酒店企业以顾客为导向的技术创新指标的重要性和优先度评价:基于KANO模型和IPA的比较分析研究
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Journal of Tourism Management Research
Journal of Tourism Management Research
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