Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study.

Q3 Medicine
Child Health Nursing Research Pub Date : 2023-10-01 Epub Date: 2023-10-31 DOI:10.4094/chnr.2023.29.4.290
So Ra Kang, Shin-Jeong Kim, Kyung-Ah Kang
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引用次数: 0

Abstract

Purpose: Artificial intelligence (AI) has had a profound impact on humanity; in particular, chatbots have been designed for interactivity and applied to many aspects of daily life. Chatbots are also regarded as an innovative modality in nursing education. This study aimed to identify nursing students' awareness of using chatbots and factors influencing their usage intention.

Methods: This study, which employed a descriptive design using a self-reported questionnaire, was conducted at three university nursing schools located in Seoul, South Korea. The participants were 289 junior and senior nursing students. Data were collected using self-reported questionnaires, both online via a Naver Form and offline.

Results: The total mean score of awareness of using chatbots was 3.49±0.61 points out of 5. The mean scores of the four dimensions of awareness of using chatbots were 3.37±0.60 for perceived value, 3.66±0.73 for perceived usefulness, 3.83±0.73 for perceived ease of use, and 3.36±0.87 for intention to use. Significant differences were observed in awareness of using chatbots according to satisfaction with nursing (p<.001), effectiveness of using various methods for nursing education (p<.001), and interest in chatbots (p<.001). The correlations among the four dimensions ranged from .52 to .80. In a hierarchical regression analysis, perceived value (β=.45) accounted for 60.2% of variance in intention to use.

Conclusion: The results suggest that chatbots have the potential to be used in nursing education. Further research is needed to clarify the effectiveness of using chatbots in nursing education.

韩国护理专业学生使用聊天机器人的意识和影响使用意愿的因素:一项描述性研究。
目的:人工智能对人类产生了深远的影响;特别是,聊天机器人是为互动而设计的,并应用于日常生活的许多方面。聊天机器人也被认为是护理教育的一种创新模式。本研究旨在确定护理专业学生使用聊天机器人的意识以及影响其使用意愿的因素。方法:本研究采用描述性设计,使用自我报告问卷,在韩国首尔的三所大学护理学院进行。参与者是289名护理专业的大三和大四学生。数据是使用自我报告的问卷收集的,既有通过导航表在线的,也有离线的。结果:使用聊天机器人的意识总分平均为3.49±0.61分(满分5分)。使用聊天机器人的四个意识维度的平均得分分别为感知价值3.37±0.60、感知有用性3.66±0.73、感知易用性3.83±0.73和使用意图3.36±0.87。根据对护理的满意度,在使用聊天机器人的意识方面存在显著差异(P结论:研究结果表明,聊天机器人有潜力用于护理教育。需要进一步研究,以阐明在护理教育中使用聊天机器人是否有效。
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来源期刊
Child Health Nursing Research
Child Health Nursing Research Medicine-Pediatrics, Perinatology and Child Health
CiteScore
1.70
自引率
0.00%
发文量
30
审稿时长
7 weeks
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