Organisational Culture and Organisational Citizenship Behaviour: The Dark Side of Organisational Politics

IF 1.5 Q3 MANAGEMENT

Organizacija Pub Date : 2021-02-01 DOI:10.2478/orga-2021-0003

Amro Al-Madadha, A. Al-Adwan, Fida Zakzouk

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引用次数: 10

Abstract

Abstract Background and Purpose: Organisational politics can have a substantial negative effect on employees’ performance, however many organisations still do not pay attention to this organisational behaviour. In our study, we aim to examine the relationship between organisational culture and organisational citizenship behaviour through how employees perceive political behaviour within organisations. Methods: Convenience sampling technique has been employed, quantitative data were collected from 532 employees in the Jordan banking industry via online surveys. Structural equation modelling (SEM) was employed to test the hypotheses of the study. Results: Analyses showed that organisational culture within the banking industry has an effect on how employees perceive political behaviour. A negative perception of political behaviour by employees, in turn, has a negative influence on employees’ citizenship behaviour. These findings answer previous calls to investigate the destructive effect of organisational politics on employee outcomes. Conclusion: Organisations should pay more attention to the destructive effect of organisational politics and try to minimise such behaviour. Organisational citizenship behaviour, in contrast, benefits organisational performance, and the enhancement of this is recommended through the implementation of more effective policies and strategies.

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组织文化与组织公民行为:组织政治的阴暗面

背景与目的:组织政治可以对员工的绩效产生实质性的负面影响，然而许多组织仍然没有注意到这种组织行为。在我们的研究中，我们旨在通过员工如何感知组织内的政治行为来研究组织文化与组织公民行为之间的关系。方法:采用方便抽样法，对约旦银行业532名从业人员进行在线调查，收集定量数据。采用结构方程模型(SEM)对研究假设进行检验。结果:分析表明，银行行业内的组织文化对员工如何感知政治行为有影响。员工对政治行为的负面认知反过来又对员工的公民行为产生负面影响。这些发现回应了之前的呼吁，即调查组织政治对员工成果的破坏性影响。结论:组织应该更加关注组织政治的破坏性影响，并尽量减少这种行为。相比之下，组织公民行为有利于组织绩效，建议通过实施更有效的政策和战略来提高组织绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Organizacija MANAGEMENT-

CiteScore

3.50

自引率

15.80%

发文量

审稿时长

16 weeks

期刊介绍： Organizacija (Journal of Management, Information Systems and Human Resources) is an interdisciplinary peer reviewed journal that seeks both theoretical and practical papers devoted to managerial aspects of the subject matter indicated in the title. In particular the journal focuses on papers which cover state-of art developments in the subject area of the journal, its implementation and use in the organizational practice. Organizacija is covered by numerous Abstracting & Indexing services, including SCOPUS.