Aplikace teorie užití a uspokojení, sociální média a značky na sociálních sítích

Abstract

Firms and their brands increasingly interact with their audience also on social media. Brand fan pages on social networks or online brand communities have become very popular online services. By creating brand communities in social media, such as Facebook brand pages, firms deliver unique and interesting content to consumers and fans and potential fans. However, empirical research on fan pages is still in the Czech Republic in its infancy. Therefore, the purpose of this study is to investigate if Czech social media users communicate with brands on social media sites. For this purpose framework using the application of Uses and Gratification Theory was applied. The finding identified that currently only 26 % of social media users in the Czech Republic are fans of some brand on social media.