Predicting the Role of Personality Traits, Organizational Factors, and Strategies for Coping with Stress in Job Satisfaction in Correctional Services

Abstract

Correctional staff is particularly exposed to occupational stress which in turn can have a negative impact on their job performance. This study attempted to analyse the role of personality, organizational factors, and stress coping strategies in shaping job satisfaction. 163 correctional staff members who were being trained at the Central Training Centre of Correctional Services in Kalisz, Poland, participated in the study. The following tools were used: The Bochum Inventory of Personal Work Features (BIP), the Multiphasic Inventory for Measuring Coping (COPE), and the Satisfaction with Job Scale (SSP). Staff working directly with inmates scored the lowest in terms of job satisfaction. Social sensibility is a predictor of job satisfaction among each study subgroup and each correctional department and correctional staff as a whole. Correlates of job satisfaction among correctional officers were: Active coping with stressful situations and Seeking social support for emotional and instrumental reasons.