Exploring Reverse Mentoring; “Win-Win” Relationships in The Multi-Generational Workplace

Abstract

The UK workplace is witnessing unprecedented change; for the first time witnessing four generations simultaneously active in the workplace. Organisations are increasingly adopting Reverse Mentoring (RM) to link generations together yet adoption is outpacing research into its effectiveness (Marcinkus-Murphy, 2012). A qualitative exploratory study of ten mentors and mentees, using a narrative methodology sought to understand the reverse mentoring relationship and derivation of value. Findings showed the relationship to be reciprocal, capable of generating significant value for mentee, mentor & organisations, beyond simply exchanging knowledge. The study outlined practical opportunities for HR professionals keen to harness the multi-generational workforce.