Governance Change In Facilities Management: An Institutional Perspectives

Abstract

Governance of a specific field is shaped by not only the instrumental rationality but also the institutional rationality. In this research the instrumental rationality was manifested by the service providers and consultants who played a pivotal role in the construction of new governance in the field of facilities services in the Netherlands. Further, the role of institutional rationality was investigated wherein it was found that the logic of rationalization shaped the governance in the field of facilities services. Moreover, the implication for the explanation of practice variation by institutional theory is discussed.