Problems of ethical communication in computer-mediated communication

Abstract

The problem associated with determining when interpersonal interaction of interlocutors in the format of computer-mediated communication leads to unethical verbal behavior and why this form of behavior is realized is analyzed. Based on the theoretical concept of B.N. Miroshnikov about the relationship between the Internet and society, it was not only found out why the interlocutors choose specific means of computer-mediated communication, but also the nature of the influence of this choice on the maintenance of interpersonal relationships and the ethical problems that could potentially arise in this case are traced. During the statistical analysis of the data obtained by the method of questionnaire survey, it was found that we can talk about external factors that influence the behavioral reactions of interlocutors in the course of communicative interaction. The choice of communication strategies aimed at maintaining interpersonal relationships with the addressee may be the result of the speaker’s increased awareness of his partner, the current communication environment, and the ability to adapt to this environment accordingly. Participants in virtual communication use a variety of methods to maintain communicative contact, depending on such factors as the psychological personality of the addressee. It is concluded that this factor is of particular importance in the course of maintaining fatal contact with an unfamiliar interlocutor in the format of computer-mediated communication.