Liderança relacional em rede do setor de transportes brasileiro

Abstract

The management of a company organized in a network expands the construction of relationships that strengthen cooperation and the optimization of resources beyond the leader-led plan, requiring articulation and cooperation between individual, organizational and social levels. Referring, therefore, to the style of relational leadership, this article has the central purpose of presenting results of a study aimed at investigating the role and forms of performance of leadership in a Brazilian organization identified with organizational architecture oriented to the notion of network. The research can be classified as a case study, carried out through a qualitative approach, conducted with the organization of the fractionated cargo transportation segment, with units in the southern region of Brazil. Data were collected through interviews, observation, questionnaires and document analysis. For data analysis, content analysis and triangulation of different sources of evidence were used. Among the main results, it is pointed out the relevance of differentiated leadership profiles capable of building and sustaining more flexible organizational environments in which the intra and interorganizational integration and coordination can overcome logics centered on formal contractualism, bureaucracy and predominant practices in configurations functional organizational structures that hinder knowledge transfer, creativity and innovation.