Work-Related Consequences of Influence, Respect, and Solidarity in Two Law Enforcement Agencies

Abstract

The members of two law enforcement agencies (n's = 78 and 159) participated in an organizational survey that linked perceptions of social exchange processes to subjective evaluations of work. It was found that members' evaluations of the distributions of influence, respect, and solidarity, all measured by a modified control graph technique, leave definite traces in measures ofjob satisfaction and work strain. However, predictions about how these relationships would differ with rank and from one organization to the other were not always clearly confirmed. A surprise in the analysis was the evidence of a bias among the rank andfile in favor ofparticipatory decision-making.