Effects of emotion-rule dissonance on emotional exhaustion and physiological health: A two-wave study

IF 4.9 2区心理学 Q1 PSYCHOLOGY, APPLIED

Applied Psychology-An International Review-Psychologie Appliquee-Revue Internationale Pub Date : 2023-07-06 DOI:10.1111/apps.12489

Anna D. Winkler, Dieter Zapf, Marcel Kern

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引用次数: 0

Abstract

Emotion-rule dissonance is regarded as one of the most stressful aspects in the context of emotion work. However, there are few longitudinal studies examining its effects on psychological strain and, more importantly, physiological health. This study investigated synchronous and lagged effects of emotion-rule dissonance on emotional exhaustion, systolic and diastolic blood pressure, and body fat, while explicitly considering the reverse direction as well. Two-wave data from 5,073 employees at Time 1 and 525 at Time 2 three years later showed that emotion-rule dissonance and emotional exhaustion have reciprocal synchronous effects on each other. Concerning systolic and diastolic blood pressure, both lagged and synchronous effects were found, but the synchronous effects were twice as large as the lagged effects. No reverse effects of blood pressure on emotion-rule dissonance were observed. For body fat, neither synchronous, nor lagged, nor reverse (lagged/synchronous) effects were found. The results provide strong evidence for the health-impairing consequences of high emotion-rule dissonance, particularly with respect to emotional exhaustion and the risk of hypertension.

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情绪-规则失调对情绪衰竭和生理健康的影响：两波研究

情绪规则失调被认为是情绪工作中压力最大的方面之一。然而，很少有纵向研究探讨其对心理压力的影响，更重要的是对生理健康的影响。本研究调查了情绪-规则失调对情绪衰竭、收缩压和舒张压以及体脂的同步和滞后效应，同时明确考虑了反向效应。5,073 名员工在时间 1 和 525 名员工在时间 2 三年后的两波数据显示，情绪-规则失调和情绪衰竭具有相互同步的影响。在收缩压和舒张压方面，发现了滞后效应和同步效应，但同步效应是滞后效应的两倍。没有观察到血压对情绪规则失调的反向影响。至于体脂，既没有发现同步效应，也没有发现滞后效应或反向效应（滞后/同步）。这些结果有力地证明了高情绪-规则失调会损害健康，尤其是在情绪衰竭和高血压风险方面。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Applied Psychology-An International Review-Psychologie Appliquee-Revue Internationale PSYCHOLOGY, APPLIED-

CiteScore

13.70

自引率

5.60%

发文量

期刊介绍： "Applied Psychology: An International Review" is the esteemed official journal of the International Association of Applied Psychology (IAAP), a venerable organization established in 1920 that unites scholars and practitioners in the field of applied psychology. This peer-reviewed journal serves as a global platform for the scholarly exchange of research findings within the diverse domain of applied psychology. The journal embraces a wide array of topics within applied psychology, including organizational, cross-cultural, educational, health, counseling, environmental, traffic, and sport psychology. It particularly encourages submissions that enhance the understanding of psychological processes in various applied settings and studies that explore the impact of different national and cultural contexts on psychological phenomena.