{"title":"How users find their way in hospitals","authors":"Kelli C. A. Silva Smythe","doi":"10.1075/idj.24.3.03sil","DOIUrl":null,"url":null,"abstract":"This paper presents a study about the information behaviour of users during spatial orientation in a hospital in Brazil. The theoretical basis of the study draws on wayfinding processes, spatial cognition and aspects of human information behaviour. Moreover, the case study reported employed thewib-methodology. The results point out the main behavioural strategies employed by users when finding their way in a hospital, and the information barriers related to the signage and the elements of the built environment. The results ratify the need for a human centred design approach so as to develop effective wayfinding design solutions.","PeriodicalId":35109,"journal":{"name":"Information Design Journal","volume":"1 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2018-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Design Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1075/idj.24.3.03sil","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
This paper presents a study about the information behaviour of users during spatial orientation in a hospital in Brazil. The theoretical basis of the study draws on wayfinding processes, spatial cognition and aspects of human information behaviour. Moreover, the case study reported employed thewib-methodology. The results point out the main behavioural strategies employed by users when finding their way in a hospital, and the information barriers related to the signage and the elements of the built environment. The results ratify the need for a human centred design approach so as to develop effective wayfinding design solutions.
期刊介绍:
Information Design Journal (IDJ) is a peer reviewed international journal that bridges the gap between research and practice in information design. IDJ is a platform for discussing and improving the design, usability, and overall effectiveness of ‘content put into form’ — of verbal and visual messages shaped to meet the needs of particular audiences. IDJ offers a forum for sharing ideas about the verbal, visual, and typographic design of print and online documents, multimedia presentations, illustrations, signage, interfaces, maps, quantitative displays, websites, and new media. IDJ brings together ways of thinking about creating effective communications for use in contexts such as workplaces, hospitals, airports, banks, schools, or government agencies.