Anchoring the mission: A framework for understanding mission maintenance in professional service firms

IF 2 4区 管理学 Q3 MANAGEMENT
Georg J. Loscher, Stephan Kaiser
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引用次数: 0

Abstract

Mission maintenance in professional service firms must balance the commercial and professional logics and prevent mission drift. Based on a case study of ‘auditing in action’ in a German professional service firm we argue that mission maintenance results from interactions between the practice and field level. We find that anchors on the field level target individuals’ discretionary choices by balancing competing demands from the commercial and professional logics on the practice level. Therefore, we identify anchoring as a central cross-level mechanism for maintaining the balance between routinizing for professional quality and ‘flexibilizing’ for efficiency on the practice level. With these findings we make two contributions to the literature: an analysis of how the field level can contribute to maintaining organisations’ missions in fields that have competing logics, and the identification of anchoring as a central mechanism to balance competing demands with the expectations of referent audiences on the field level.

锚定使命:一个理解专业服务公司使命维护的框架
专业服务公司的任务维护必须平衡商业逻辑和专业逻辑和防止任务漂移。通过对德国一家专业服务公司“审计在行动”的案例研究,我们认为任务维护是实践和实地层面相互作用的结果。研究发现,现场层面的锚定通过平衡实践层面的商业逻辑和专业逻辑的竞争需求来瞄准个人的自由选择。因此,我们认为锚定是一种核心的跨层面机制,可以在专业质量的常规化和实践层面效率的“灵活性”之间保持平衡。通过这些发现,我们对文献做出了两项贡献:分析领域层面如何有助于在具有竞争逻辑的领域中维持组织的使命,以及确定锚定作为平衡竞争需求与领域层面参考受众期望的核心机制。
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来源期刊
CiteScore
4.00
自引率
10.00%
发文量
36
审稿时长
71 days
期刊介绍: The Scandinavian Journal of Management (SJM) provides an international forum for innovative and carefully crafted research on different aspects of management. We promote dialogue and new thinking around theory and practice, based on conceptual creativity, reasoned reflexivity and contextual awareness. We have a passion for empirical inquiry. We promote constructive dialogue among researchers as well as between researchers and practitioners. We encourage new approaches to the study of management and we aim to foster new thinking around management theory and practice. We publish original empirical and theoretical material, which contributes to understanding management in private and public organizations. Full-length articles and book reviews form the core of the journal, but focused discussion-type texts (around 3.000-5.000 words), empirically or theoretically oriented, can also be considered for publication. The Scandinavian Journal of Management is open to different research approaches in terms of methodology and epistemology. We are open to different fields of management application, but narrow technical discussions relevant only to specific sub-fields will not be given priority.
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