A TOGAF-based Framework for the Development of Sustainable Product-Service Systems

Abstract

Companies around the world have sought to produce sustainable products and services with less impact. The impact produced by the COVID-19 pandemic showed that the supply Systems Product-Service (PSS) with an emphasis on sustainability has grown to become one of the main strategic approaches used. The existence of an automated framework that can assist designers in creating a PSS that encompasses the preparation of products and services simultaneously, from its initial stages, has become extremely important. Thus, the objective of this article is to develop a Framework capable of organizing the necessary information for the development of product and service in an integrated way, using the development of information architectures rationale, such as TOGAF, so that in all stages there is fluidity and there are no duplicity terms in its development. The use of information architecture development methods to develop the PSS structure presents a great opportunity to carry out its mapping, thus ensuring that the model is suitable to represent real-world situations.