Industry 4.0 readiness in manufacturing: Company Compass 2.0, a renewed framework and solution for Industry 4.0 maturity assessment

Abstract

Industry 4.0 is prominent in the current research agenda, however, measuring the Industry 4.0 readiness and maturity in manufacturing is still challenging. There is no common definition for Industry 4.0 concept, and there are several Industry 4.0 readiness evaluation methods and maturity models in the literature. These models assess the Industry 4.0 maturity using different dimensions, frameworks, or maturity items. The most common dimensions from the literature are strategy, organization, technology, IT, smart factory, smart products, data utilization, and the human factor [1]. This paper provides Company Compass (CCMS) 2.0, a renewed Industry 4.0 conceptual framework and maturity assessment solution aiming to support Industry 4.0 progression. The suggested framework follows a holistic approach in Industry 4.0 maturity assessment by integrating the following dimensions: physical and virtual world, human, strategy and culture, products and services, value chain, and the broader environment. The main contributions of the suggested Industry 4.0 maturity assessment solution are its holistic view, its capability to highlight deficiencies, gaps of enterprises’ Industry 4.0 readiness level, and providing guidelines for setting improvement goals and actions.