A balanced scorecard to enable electricity distribution sector reforms in India

Q1 Social Sciences

Electricity Journal Pub Date : 2023-07-01 DOI:10.1016/j.tej.2023.107302

Soumya Deep Das , R. Srikanth

引用次数: 1

Abstract

The performance of the State-owned electricity distribution companies (DISCOMs) that distribute 96% of the electricity in India is critical for the country’s energy security. However, the current studies are not suitable for assessing the performance of India’s DISCOMs in an integrated manner since their underlying models are fragmented. This study presents the development and application of an integrated FOBC framework which is a balanced scorecard including 32 key performance indicators related to finance, operations, business processes, and customer service. This framework is used to benchmark the performance of 40 DISCOMs in 17 States on a like-to-like basis leading to the identification of nine DISCOMs for restructuring. The FOBC framework can be used by the regulators and the government to benchmark DISCOM performance in a holistic manner. This study will be useful for policymakers to implement power distribution sector reforms to enhance energy security while decarbonizing the power sector efficiently.

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实现印度配电部门改革的平衡记分卡

分配印度96%电力的国有配电公司（DISCOM）的业绩对该国的能源安全至关重要。然而，目前的研究不适合以综合的方式评估印度DISCOM的性能，因为它们的基本模型是分散的。本研究介绍了综合FOBC框架的开发和应用，该框架是一个平衡的记分卡，包括与财务、运营、业务流程和客户服务相关的32个关键绩效指标。该框架用于在同类基础上对17个州的40个DISCOM的绩效进行基准测试，从而确定9个DISCOM进行重组。监管机构和政府可以使用FOBC框架来全面衡量DISCOM的绩效。这项研究将有助于决策者实施配电部门改革，以提高能源安全，同时有效地实现电力部门脱碳。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Electricity Journal Business, Management and Accounting-Business and International Management

CiteScore

5.80

自引率

0.00%

发文量

审稿时长

31 days

期刊介绍： The Electricity Journal is the leading journal in electric power policy. The journal deals primarily with fuel diversity and the energy mix needed for optimal energy market performance, and therefore covers the full spectrum of energy, from coal, nuclear, natural gas and oil, to renewable energy sources including hydro, solar, geothermal and wind power. Recently, the journal has been publishing in emerging areas including energy storage, microgrid strategies, dynamic pricing, cyber security, climate change, cap and trade, distributed generation, net metering, transmission and generation market dynamics. The Electricity Journal aims to bring together the most thoughtful and influential thinkers globally from across industry, practitioners, government, policymakers and academia. The Editorial Advisory Board is comprised of electric industry thought leaders who have served as regulators, consultants, litigators, and market advocates. Their collective experience helps ensure that the most relevant and thought-provoking issues are presented to our readers, and helps navigate the emerging shape and design of the electricity/energy industry.