Perceived value within an international hospitality learning environment: Antecedents and outcomes

Abstract

The number of students attending British universities is rapidly increasing, among them, many are international students. These diverse students pose opportunities and concerns regarding the equitable and efficient delivery of the learning environment. This study examines the perceived value within an international learning environment (ILE) and examines antecedents and outcomes of such value in addressing the students' needs. Structure Equation Modeling (PLS-SEM) was used to analyse 323 online survey responses, and thematic analysis and content analysis were used to examine 35 semi-structured interviews. Work-Integrated Learning, Academic Integration, and Scholarship of Teaching and Learning are established as major value practices that have significant relationships with both students' perceived value and satisfaction. The perceived value also mediates the relationship between different value practices and students' satisfaction. Moreover, the classroom environment and campus climate mediate the relationship between the perceived value and students’ satisfaction. The qualitative results provided further insights to significant relationships among different constructs. The research findings make significant theoretical contributions and have practical implications for understanding the perceived value at an ILE, which is a critical need for higher education development today.