Facing the era of smartness – delivering excellent smart hospitality experiences through cloud computing

IF 11.9 1区管理学 Q1 BUSINESS

Journal of Hospitality Marketing & Management Pub Date : 2023-08-28 DOI:10.1080/19368623.2023.2251144

Hsuan Hsu

{"title":"Facing the era of smartness – delivering excellent smart hospitality experiences through cloud computing","authors":"Hsuan Hsu","doi":"10.1080/19368623.2023.2251144","DOIUrl":null,"url":null,"abstract":"ABSTRACTThis study aims to explore the role of cloud computing in the creation of smart hospitality experiences and bridge the existing gap in knowledge. The research adopts a mixed research approach, combining qualitative and quantitative methods, to investigate and prioritize criteria that contribute to smart hospitality through cloud computing. Expert perspectives are utilized to develop a comprehensive two-dimensional cloud-based smart hospitality experience model with 14 sub-dimensions, highlighting the pivotal role of cloud computing in facilitating smart hospitality. The study uncovers the interrelations and relative weights among the criteria, shedding light on the fundamental significance of cloud computing in creating smart hospitality experiences. What sets this study apart is its focus on the untapped potential of cloud computing in the context of smart hospitality. It contributes to the existing body of knowledge by providing theoretical insights for interdisciplinary hospitality operations and practical guidance for hospitality practitioners to achieve sustainable outcomes.","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"1 18","pages":""},"PeriodicalIF":11.9000,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Hospitality Marketing & Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/19368623.2023.2251144","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}

引用次数: 1

Abstract

ABSTRACT

This study aims to explore the role of cloud computing in the creation of smart hospitality experiences and bridge the existing gap in knowledge. The research adopts a mixed research approach, combining qualitative and quantitative methods, to investigate and prioritize criteria that contribute to smart hospitality through cloud computing. Expert perspectives are utilized to develop a comprehensive two-dimensional cloud-based smart hospitality experience model with 14 sub-dimensions, highlighting the pivotal role of cloud computing in facilitating smart hospitality. The study uncovers the interrelations and relative weights among the criteria, shedding light on the fundamental significance of cloud computing in creating smart hospitality experiences. What sets this study apart is its focus on the untapped potential of cloud computing in the context of smart hospitality. It contributes to the existing body of knowledge by providing theoretical insights for interdisciplinary hospitality operations and practical guidance for hospitality practitioners to achieve sustainable outcomes.

查看原文本刊更多论文

面向智能时代——通过云计算提供卓越的智能酒店体验

摘要本研究旨在探讨云计算在智慧酒店体验创造中的作用，并弥合现有知识差距。该研究采用混合研究方法，将定性和定量方法相结合，调查并确定有助于通过云计算实现智能酒店的标准。利用专家视角，构建了包含14个子维度的基于云的二维智能酒店体验综合模型，突出了云计算在促进智能酒店发展中的关键作用。该研究揭示了这些标准之间的相互关系和相对权重，揭示了云计算在创造智能酒店体验方面的根本意义。这项研究的与众不同之处在于，它关注的是云计算在智能酒店领域尚未开发的潜力。它通过为跨学科酒店业务提供理论见解和为酒店从业人员提供实践指导来实现可持续成果，从而为现有的知识体系做出贡献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of Hospitality Marketing & Management Multiple-

CiteScore

20.90

自引率

6.40%

发文量

期刊介绍： The Journal of Hospitality Marketing & Management serves as a peer-reviewed platform dedicated to advancing understanding, practice, and education in hospitality marketing and management. It strives to foster the development of knowledge and theory by promoting new ideas, models, approaches, and paradigms. Embracing a multifaceted approach that spans administrative disciplines, liberal arts, and social sciences, the journal disseminates knowledge through high-quality, peer-reviewed research papers, reports, and book reviews. It stands as a unique forum for the community of students, academics, and practitioners who share a common interest and commitment to the field of hospitality marketing and management.