Exploring drivers of business performance in web-enabled supply chains: the role of web technology training and supply chain integration

IF 7.4 3区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Journal of Enterprise Information Management Pub Date : 2023-05-02 DOI:10.1108/jeim-09-2022-0318

Carlo A. Mora-Monge, Jimoh Fatoki, Faruk Arslan, Rupak Rauniar

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引用次数: 1

Abstract

Purpose

Grounded on the resource-based and dynamic capability views and the contingency theories, this study examines the direct and indirect effects of web technology training (WTT) and web-enabled transaction use (WTU) on business performance (BPE) through internal supply chain integration (ISCI) and supplier supply chain integration (SSCI).

Design/methodology/approach

Based on survey data collected from a sample of 175 respondents in the USA, the authors used structural equation modeling with AMOS 24.0 to test the measurement model for validity, reliability and the conceptual model for hypothesized structural relationships.

Findings

The results reveal that WTT significantly impacts WTU, which, in turn, has a significant direct relationship with BPE. Further, WTU indirectly affects BPE through SSCI. Additionally, ISCI has a significant direct effect on SSCI.

Practical implications

The findings support the relationship between WTT and BPE via WTU SCI. Managers are advised to develop ongoing capabilities in WTT to maximize the value of WTU to enhance the ISCI and SSCI operations, thus leading to improvements in BPE.

Originality/value

The research contributes to the supply chain literature by empirically demonstrating the usefulness of WTT in improving WTU use and BPE through effective ISCI and SSCI.

查看原文本刊更多论文

在网络支持的供应链中探索业务绩效的驱动因素:网络技术培训和供应链集成的作用

目的基于资源基础观和动态能力观以及权变理论，通过内部供应链整合(ISCI)和供应商供应链整合(SSCI)，探讨网络技术培训(WTT)和网络交易使用(WTU)对企业绩效(BPE)的直接和间接影响。设计/方法/方法基于175名美国受访者的调查数据，作者使用AMOS 24.0结构方程建模来检验测量模型的效度、信度和假设结构关系的概念模型。研究结果表明，WTT显著影响WTU，而WTU又与BPE有显著的直接关系。此外，WTU通过SSCI间接影响BPE。此外，ISCI对SSCI有显著的直接影响。研究结果支持了WTU SCI中WTT与BPE之间的关系。建议管理人员发展WTT的持续能力，以最大化WTU的价值，以增强ISCI和SSCI的运营，从而导致BPE的改善。本研究通过实证证明WTT在通过有效的ISCI和SSCI改善WTU使用和BPE方面的有用性，为供应链文献做出了贡献。

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来源期刊

Journal of Enterprise Information Management Multiple-

CiteScore

14.80

自引率

6.20%

发文量

期刊介绍： The Journal of Enterprise Information Management (JEIM) is a significant contributor to the normative literature, offering both conceptual and practical insights supported by innovative discoveries that enrich the existing body of knowledge. Within its pages, JEIM presents research findings sourced from globally renowned experts. These contributions encompass scholarly examinations of cutting-edge theories and practices originating from leading research institutions. Additionally, the journal features inputs from senior business executives and consultants, who share their insights gleaned from specific enterprise case studies. Through these reports, readers benefit from a comparative analysis of different environmental contexts, facilitating valuable learning experiences. JEIM's distinctive blend of theoretical analysis and practical application fosters comprehensive discussions on commercial discoveries. This approach enhances the audience's comprehension of contemporary, applied, and rigorous information management practices, which extend across entire enterprises and their intricate supply chains.