The multiplexity of diagrams and prototypes in requirements development

IF 5.7 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Information and Organization Pub Date : 2023-09-01 DOI:10.1016/j.infoandorg.2023.100476

Raffaele Fabio Ciriello , Alexander Richter , Gerhard Schwabe , Lars Mathiassen

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引用次数: 0

Abstract

Information systems development (ISD) requires dynamic and flexible ways of working, particularly when developing requirements in collaboration with customers. Although prior research has acknowledged the importance of objects to support ISD practices, there has been a lack of frameworks to help discern the multiple overlapping roles objects play to support requirements development in a variety of ways throughout an ISD project. This paper explores and theorizes this phenomenon by leveraging multiplexity as a theoretical lens to analyze an extensive qualitative data set from a case study at a Swiss multinational banking software provider. Results show how diagrams and prototypes both play the roles of epistemic, activity, boundary, and infrastructure objects as a reflection of how they are used in requirements development. Our analysis articulates how two classical requirements specifications play multiple overlapping roles to support dynamic and flexible ISD practices. Based on these findings, we advance a framework for discerning the multiplex role of objects in practice

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需求开发中图和原型的多样性

信息系统开发（ISD）需要动态和灵活的工作方式，尤其是在与客户合作开发需求时。尽管先前的研究已经认识到对象对支持ISD实践的重要性，但在整个ISD项目中，缺乏框架来帮助识别对象在以各种方式支持需求开发方面所扮演的多重重叠角色。本文利用多重性作为理论视角，分析了一家瑞士跨国银行软件提供商的案例研究中的大量定性数据集，对这一现象进行了探索和理论化。结果显示了图和原型如何同时扮演认知对象、活动对象、边界对象和基础设施对象的角色，反映了它们在需求开发中的使用方式。我们的分析阐明了两个经典的需求规范如何发挥多重重叠的作用，以支持动态和灵活的ISD实践。基于这些发现，我们提出了一个识别物体在实践中多重作用的框架

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来源期刊

Information and Organization Multiple-

CiteScore

11.20

自引率

1.60%

发文量

期刊介绍： Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.