How behavioral science can inform policies to prevent discrimination against the Asian community in the era of COVID-19

Abstract

The Asian community in the United States has seen an enormous uptick in discriminatory experiences since the start of the COVID-19 pandemic. Asian individuals have reported discrimination within their workplaces, in their communities, and against Asian-owned businesses. Many for-profit organizations have failed to acknowledge this surge. We argue that organizations should adopt policies to protect their Asian employees and clientele. On the basis of behavioral science research and knowledge of best practices for promoting diversity and inclusion, we suggest that organizational leaders create crisis task forces to find ways to reduce discrimination against Asian employees and that the leaders more generally reaffirm organizational commitments to diversity and inclusion, communicate those commitments to stakeholders, visibly enact expected organizational norms related to diversity and inclusion, and establish or reassess accountability systems to ensure that policies and norms are followed.