RECONSIDERING INDIVIDUALS’ COMPETENCIES IN BUSINESS INTELLIGENCE AND BUSINESS ANALYTICS TOWARD PROCESS EFFECTIVENESS: MEDIATION-MODERATION MODEL

Q2 Business, Management and Accounting

Business: Theory and Practice Pub Date : 2022-06-21 DOI:10.3846/btp.2022.16548

Malek Al-edenat, Nayel Alhawamdeh

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引用次数: 3

Abstract

The purpose of this study is to investigate the impact of individuals’ competencies in business intelligence (BI) and analytics (BA) on process effectiveness (PE). Moreover, to investigate the mediating role of user participation (UP) and the moderating role of gender in this relationship. An empirical analysis based on survey data was conducted. A sample of 215 middle and upper management levels from SMEs located in Jordan was surveyed to collect the data. Structural equation modelling through partial least squares-multi group analysis (PLS-MGA) is used to analyze the data. The results support the direct positive impact of individuals’ competencies in business intelligence (BA) and business analytics (BA). Moreover, user participation has been found to mediate this relationship. Additionally, the results showed that gender moderates the relationship between individuals’ competencies in business intelligence (BI) and analytics (BA) on process effectiveness (PE). The findings improve the understanding of the needed individuals’ competencies in business intelligence (BI) and analytics (BA) that affect process effectiveness (PE). This will help develop and arrange strategies that increase individuals’ competencies in business intelligence (BI) and analytics (BA) among employees. Furthermore, managers and owners should put plans for strategies to augment confidence amongst female employees.

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从过程有效性的角度重新考虑个人在商业智能和商业分析方面的能力：中介-调节模型

本研究的目的是调查个人在商业智能（BI）和分析（BA）方面的能力对过程有效性（PE）的影响。此外，研究用户参与（UP）的中介作用和性别在这种关系中的调节作用。根据调查数据进行了实证分析。对约旦中小企业的215名中高层管理人员进行了抽样调查，以收集数据。采用偏最小二乘多组分析的结构方程模型对数据进行分析。研究结果支持了个人在商业智能（BA）和商业分析（BA）方面的能力的直接积极影响。此外，已经发现用户参与可以调解这种关系。此外，研究结果表明，性别调节了个人在商业智能（BI）和过程有效性分析（BA）方面的能力之间的关系。研究结果提高了对所需个人在商业智能（BI）和分析（BA）方面影响流程有效性（PE）的能力的理解。这将有助于制定和安排战略，提高员工在商业智能（BI）和分析（BA）方面的个人能力。此外，管理人员和所有者应制定战略计划，以增强女性员工的信心。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business: Theory and Practice Business, Management and Accounting-Strategy and Management

CiteScore

5.00

自引率

0.00%

发文量

审稿时长

8 weeks

期刊介绍： The journal "Business: Theory and Practice" is published from 2000. 1 vol (4 issues) per year are published. Articles in Lithuanian, English, German, Russian. The Journal has been included into database "ICONDA" and "Business Source Complete".