Can We Talk? Improving Employee Contextual Performance Using Motivating Language and Feedback Orientation

IF 3.1 3区经济学 Q2 BUSINESS

International Journal of Business Communication Pub Date : 2021-08-11 DOI:10.1177/23294884211038745

Emily Elsner Twesme, Jon M. Werner, Aditya Simha

引用次数: 4

Abstract

This study sought to determine whether motivating language theory and feedback orientation theory connect, and if so, whether or not this impacts employee contextual performance in the workplace. Survey data was collected from 458 individuals (142 undergraduate students, and a national sample of 316 employees). Statistically significant relationships were observed between motivating language and feedback orientation, between motivating language and contextual performance, and between feedback orientation and contextual performance. Feedback orientation was found to moderate the relationship between motivating language and contextual performance. Implications and generalizability of these theories to other settings are presented.

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我们能谈谈吗?运用激励语言和反馈导向提高员工情境绩效

本研究试图确定激励语言理论和反馈导向理论是否有联系，如果有联系，这是否会影响员工在工作场所的情境表现。调查数据来自458个人(142名本科生和316名全国员工)。激励语言与反馈取向、激励语言与情境表现、反馈取向与情境表现之间存在显著的相关关系。反馈取向对激励语言和语境表现之间的关系起调节作用。这些理论的含义和推广到其他设置提出。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Business Communication Multiple-

CiteScore

7.70

自引率

14.30%

发文量

期刊介绍： The International Journal of Business Communication (IJBC) publishes manuscripts that contribute to knowledge and theory of business communication as a distinct, multifaceted field approached through the administrative disciplines, the liberal arts, and the social sciences. Accordingly, IJBC seeks manuscripts that address all areas of business communication including but not limited to business composition/technical writing, information systems, international business communication, management communication, and organizational and corporate communication. In addition, IJBC welcomes submissions concerning the role of written, verbal, nonverbal and electronic communication in the creation, maintenance, and performance of profit and not for profit business.