Intramural Sport Participation: An Examination of Participant Benefits, Service Quality, Program Satisfaction, and Student Retention

IF 0.7 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM
Kevin E. S. Wilson, Patti Millar
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引用次数: 9

Abstract

This study investigates whether the benefits of participation in, and perceived service quality of, an intramural sport program contribute to student retention and overall program satisfaction. Health and wellness outcomes, student learning outcomes, service quality, program satisfaction, and student retention in intramural programming were assessed at one Canadian university. The results reveal that participants experience physical, emotional, social and academic outcomes as a result of participation in intramural programming. The results also reveal that benefits of participation (physical health and wellness, emotional wellness, academic learning outcomes, social learning outcomes) and service quality are associated with greater student retention and program satisfaction. The results highlight the unique association between physical health and wellness benefits and student retention. The results also highlight the association between service quality, social and emotional wellness and program satisfaction among participants. Implications for practice and future research are presented.
校内体育参与:参与者利益、服务质量、项目满意度和学生保留率的检验
本研究调查了参与校内体育项目的好处和感知服务质量是否有助于学生保留率和整体项目满意度。在一所加拿大大学对校内项目的健康和健康结果、学生学习结果、服务质量、项目满意度和学生保留率进行了评估。研究结果表明,参与者在参与校内规划后,会经历身体、情感、社会和学术方面的成果。研究结果还显示,参与的好处(身体健康、情绪健康、学术学习成果、社会学习成果)和服务质量与更高的学生保留率和项目满意度有关。研究结果强调了身体健康和健康福利与学生保留率之间的独特联系。研究结果还强调了服务质量、社会和情感健康与参与者的项目满意度之间的联系。提出了对实践和未来研究的启示。
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来源期刊
Recreational Sports Journal
Recreational Sports Journal HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
1.40
自引率
64.30%
发文量
21
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