Business values as a strategic resource in indigenous black South African family businesses

IF 0.9 4区管理学 Q4 BUSINESS

South African Journal of Business Management Pub Date : 2023-08-28 DOI:10.4102/sajbm.v54i1.3836

W. Kupangwa, Shelley M. Farrington, E. Venter

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引用次数: 0

Abstract

Purpose: To identify the business values underlying the strategic decisions of indigenous black South African (IBSA) family businesses and to explore a possible relationship between these values and business outcomes.Design/methodology/approach: The study adopted a qualitative methodological approach and utilised seven IBSA family business cases. Data were collected from 17 selected participants using semi-structured interviews. The reflexive thematic analysis method was used to analyse the data transcripts.Findings/results: Ten business values were identified as underlying the strategic decisions of IBSA family businesses, namely customer focus, innovation and creativity, business traditions, continuous learning, employee empowerment and development, open communication, business sustainability, teamwork, partnerships and business reputation. These values are considered a strategic resource because they influence the strategic business decisions made and ultimately contribute to the business outcomes and long-term survival of the family business.Practical implications: The study provides insights into the relationship between business values, strategic decisions and business outcomes in the context of IBSA family businesses. Therefore, family business owners and leaders should ensure that behaviours, actions and strategic decisions are aligned to their business values so that these values can serve as the strategic resource that scholars claim they are.Originality/value: While several studies on values have been conducted in European or Western contexts, this study provides insights into the possible relationship between business values, strategic decisions and business outcomes from an indigenous African family business perspective.

查看原文本刊更多论文

商业价值观是南非本土黑人家族企业的战略资源

目的：确定南非黑人家族企业战略决策的商业价值观，并探索这些价值观与商业成果之间的可能关系。设计/方法论/方法：该研究采用了定性方法论方法，并利用了七个IBSA家族企业案例。数据是通过半结构化访谈从17名选定的参与者中收集的。采用自反主题分析法对数据进行分析。调查结果/结果：IBSA家族企业的十大商业价值观被确定为战略决策的基础，即以客户为中心、创新和创造力、商业传统、持续学习、员工赋权和发展、开放沟通、业务可持续性、团队合作、伙伴关系和商业声誉。这些价值观被视为一种战略资源，因为它们影响所做的战略商业决策，并最终有助于家族企业的商业成果和长期生存。实际意义：该研究深入了解了IBSA家族企业背景下的商业价值观、战略决策和商业成果之间的关系。因此，家族企业主和领导者应确保行为、行动和战略决策与其商业价值观相一致，以便这些价值观能够成为学者所声称的战略资源。独创性/价值：虽然在欧洲或西方背景下进行了几项关于价值观的研究，但这项研究从非洲本土家族企业的角度深入了解了商业价值观、战略决策和商业成果之间的可能关系。

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来源期刊

South African Journal of Business Management Multiple-

CiteScore

2.00

自引率

7.70%

发文量

审稿时长

25 weeks

期刊介绍： The South African Journal of Business Management publishes articles that have real significance for management theory and practice. The content of the journal falls into two categories: managerial theory and management practice: -Management theory is devoted to reporting new methodological developments, whether analytical or philosophical. In general, papers should, in addition to developing a new theory, include some discussion of applications, either historical or potential. Both state-of-the-art surveys and papers discussing new developments are appropriate for this category. -Management practice concerns the methodology involved in applying scientific knowledge. It focusses on the problems of developing and converting management theory to practice while considering behavioural and economic realities. Papers should reflect the mutual interest of managers and management scientists in the exercise of the management function. Appropriate papers may include examples of implementations that generalise experience rather than specific incidents and facts, and principles of model development and adaptation that underline successful application of particular aspects of management theory. The relevance of the paper to the professional manager should be highlighted as far as possible.