{"title":"Plus de transparence, plus de confiance? Regard critique sur un principe clé de bonne gouvernance et ses attentes","authors":"Vincent Mabillard, Daniel J. Caron","doi":"10.1111/capa.12487","DOIUrl":null,"url":null,"abstract":"<p>More openness in the daily operation of public administrations is expected to increase their legitimacy and citizen trust in their activities. However, the effects generated by transparency reforms have raised numerous debates. Firstly, the relationship between transparency and trust can be multidirectional. Secondly, this relationship refers to a fragile balance since too much communication about sensitive issues may reduce citizen trust in public organizations. Finally, trust stems from multiple factors, thereby diminishing the impact of transparency. These various issues are analyzed and exemplified through concrete cases, based on a literature review of both scientific and media articles.</p>","PeriodicalId":46145,"journal":{"name":"Canadian Public Administration-Administration Publique Du Canada","volume":"65 3","pages":"482-496"},"PeriodicalIF":1.1000,"publicationDate":"2022-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Canadian Public Administration-Administration Publique Du Canada","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/capa.12487","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PUBLIC ADMINISTRATION","Score":null,"Total":0}
引用次数: 1
Abstract
More openness in the daily operation of public administrations is expected to increase their legitimacy and citizen trust in their activities. However, the effects generated by transparency reforms have raised numerous debates. Firstly, the relationship between transparency and trust can be multidirectional. Secondly, this relationship refers to a fragile balance since too much communication about sensitive issues may reduce citizen trust in public organizations. Finally, trust stems from multiple factors, thereby diminishing the impact of transparency. These various issues are analyzed and exemplified through concrete cases, based on a literature review of both scientific and media articles.
期刊介绍:
Canadian Public Administration/Administration publique du Canada is the refereed scholarly publication of the Institute of Public Administration of Canada (IPAC). It covers executive, legislative, judicial and quasi-judicial functions at all three levels of Canadian government. Published quarterly, the journal focuses mainly on Canadian issues but also welcomes manuscripts which compare Canadian public sector institutions and practices with those in other countries or examine issues in other countries or international organizations which are of interest to the public administration community in Canada.