New Face of Job Quality Challenge in India: Gig Worker Studies

Abstract

Purpose This research aims to describe the gig worker challenge and opportunity including job quality in India remembering that gig work is spreading rapidly among nations and has been the source of earning for most of the destitute population. Design/methodology/approach This research uses qualitative method with descriptive approach. Author used semi-structured interview to 10 (ten) informants by using purposive sampling with snowballing technique. The informants are the GIG worker who work around Indian metro cities. Findings The way their economic, psychological and social aspects are grilled with least positive chances of betterment has been our concern. The three aggregate dimensions mainly focussing towards, economic, psychological and social well-being of employees. Research limitations/implications This research may use for government to improve the job quality of GIG worker. If nations could not come up with formal and permanent employment opportunities, the job quality of gig economy can at least be enhanced. Originality/value This study describes comprehensively by using interview to reveal challenge and opportunity in gig worker job quality in India.