Enhancing online learning environments using social presence: evidence from hospitality online courses during COVID-19

IF 1.3 Q2 EDUCATION & EDUCATIONAL RESEARCH

Journal of Teaching in Travel & Tourism Pub Date : 2021-04-08 DOI:10.1080/15313220.2021.1908871

Kyrie Eleison Muñoz, M. Wang, Aaron Tham

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引用次数: 15

Abstract

ABSTRACT COVID-19 has flipped traditional face-to-face exchanges. This quickly prompted involuntary changes that required appropriate pedagogical strategies suited to online courses. This study explored the experiences, interactions, and social presence (SP) of participants involved in the 2020 spring term postgraduate program in a Taiwanese university. Through the interviews with instructors and students, SP was analyzed in terms of affective association, community cohesion, instructor involvement, and interaction intensity. Results showed that SP was perceived favorably by students while teachers have attempted to enhance the learning environment by augmenting the SP indicators. This study advances the understanding that despite having low perceptions on community cohesiveness and interaction intensity, there is some emerging evidence to suggest that SP has been observed by learners even under the pressures and limitations imposed by COVID-19 on HEIs. Theoretical and practical contributions are provided to assist universities navigating their way out of COVID-19.

查看原文本刊更多论文

利用社交网络加强在线学习环境：新冠肺炎期间酒店在线课程的证据

摘要新冠肺炎已经颠覆了传统的面对面交流。这很快引发了非自愿的变化，需要适合在线课程的适当教学策略。本研究探讨了台湾一所大学2020年春季研究生项目参与者的经历、互动和社会存在（SP）。通过对教师和学生的访谈，从情感联想、社区凝聚力、教师参与度和互动强度等方面对SP进行了分析。结果表明，学生对SP有好感，而教师则试图通过提高SP指标来改善学习环境。本研究进一步认识到，尽管对社区凝聚力和互动强度的认知较低，但有一些新证据表明，即使在新冠肺炎对高等教育机构施加的压力和限制下，学习者也观察到了SP。提供理论和实践贡献，帮助大学走出新冠肺炎。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Teaching in Travel & Tourism EDUCATION & EDUCATIONAL RESEARCH-

CiteScore

4.30

自引率

12.00%

发文量

期刊介绍： The Journal of Teaching in Travel & Tourism is the professional journal of the International Society of Travel & Tourism Educators (ISTTE). This journal serves as an international interdisciplinary forum and reference source for travel and tourism education. The readership of the journal is international in scope, with a good representation in college and university libraries as well as high schools and professional schools offering courses in travel and tourism.