An Empirical Evaluation of a Modified Technology Acceptance Model for SAP ERP System

IF 2.6 4区管理学 Q3 ENGINEERING, INDUSTRIAL

Engineering Management Journal Pub Date : 2021-01-20 DOI:10.1080/10429247.2020.1860415

Gulsah Hancerliogullari Koksalmis, Seçkin Damar

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引用次数: 8

Abstract

Abstract SAP is the world leader in the enterprise resource planning (ERP) market with 25% market share. The objective of this study is to analyze and integrate several dynamics that have an impact on the adoption of SAP ERP system depending upon the modified technology acceptance model (TAM). Drawing from the TAM, four variables – actual usage, behavioral intention to use, perceived ease of use and perceived usefulness – are synthesized and integrated with panoptic empowerment, consultant support, learner-learner interaction, learner-teacher interaction, mastery goal orientation, personal innovativeness, satisfaction, top management support, trialability, and user guidance to develop a research model. Our sample is gathered through the end users that have experience on the SAP ERP system in an emerging country, Turkey. The structural equation modeling approach is able to be applied since our sample size (N = 584) is large enough. The SmartPLS is used to conduct the analyses which indicate that out of 23 hypotheses, 20 of them are supported. Moreover, this paper conducts a mediation effect analyses. The implications of the results are reviewed, and the recommendations are provided for further studies. This article links the theory and practice in SAP ERP systems by proposing a model, which offers novel perceptions for engineering managers who are in search of adopting the SAP ERP system.

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一种改进的SAP ERP系统技术接受模型的实证评价

SAP是全球企业资源规划(ERP)市场的领导者，占有25%的市场份额。本研究的目的是分析和整合影响SAP ERP系统采用的几个动态因素，这些因素取决于改进的技术接受模型(TAM)。根据TAM，将实际使用情况、行为使用意图、感知易用性和感知有用性四个变量与全景授权、咨询师支持、学习者-学习者互动、学习者-教师互动、掌握目标导向、个人创新、满意度、高层管理支持、可试性和用户指导进行综合和整合，形成一个研究模型。我们的样本是通过在新兴国家土耳其有SAP ERP系统经验的最终用户收集的。由于我们的样本量(N = 584)足够大，因此可以应用结构方程建模方法。SmartPLS用于进行分析，表明在23个假设中，有20个是支持的。此外，本文还进行了中介效应分析。对研究结果的影响进行了审查，并提出了进一步研究的建议。本文通过提出一个模型将SAP ERP系统的理论和实践联系起来，为正在寻求采用SAP ERP系统的工程经理提供了新的认识。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Engineering Management Journal 工程技术-工程：工业

CiteScore

5.60

自引率

12.00%

发文量

审稿时长

>12 weeks

期刊介绍： EMJ is designed to provide practical, pertinent knowledge on the management of technology, technical professionals, and technical organizations. EMJ strives to provide value to the practice of engineering management and engineering managers. EMJ is an archival journal that facilitates both practitioners and university faculty in publishing useful articles. The primary focus is on articles that improve the practice of engineering management. To support the practice of engineering management, EMJ publishes papers within key engineering management content areas. EMJ Editors will continue to refine these areas to ensure they are aligned with the challenges faced by technical organizations and technical managers.