If You Build it Will They Come? The Mediating Roles of Human Resource and Program Capacities

Abstract

The amenity arms race among post-secondary institutions is driving the new development or expansion of campus recreation facilities. However, investing in new and larger campus recreation facilities may not necessarily translate into usage and ultimately provide the associated benefits to students. This study explored whether human resource capacity and program capacity are mechanisms that help explain the conditions under which facility capacity translates into facility usage. Secondary data were obtained from NIRSA's research and assessment initiative from post-secondary institutions in the United States (n = 103) that contained measures of relevance to this study. Regression analyses with bootstrapping were conducted to examine the hypothesized relationships including mediation. Results identified that an indirect only mediation model (full mediation) was present, such that greater facility capacity translates into increased facility usage through human resource capacity and program capacity. Therefore, recreation professionals and programs are indicated as pivotal to making the most of facility capacity.