Fear of COVID-19, hotel employee outcomes and workplace health and safety management practices: Evidence from Sharm El-Sheikh, Egypt

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism and Hospitality Research Pub Date : 2022-08-22 DOI:10.1177/14673584221119374

Kareem M. Selem, M. S. Ahmad, Rakesh Belwal, K. Alkayid

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引用次数: 8

Abstract

This paper investigates the effect of fear of COVID-19 on employee turnover intention and depression, hypothesizing the mediating effect of psychological well-being and the moderating effect of workplace health and safety management practices. Data was gathered from 687 employees of five-star hotels in Sharm El-Sheikh using a structured survey instrument with time-lag approach. A partial least-square-based path modeling (PLS-PM) was applied to analyze the dataset. The findings reveal the partial mediation of psychological well-being in the relationships of fear of COVID-19 with both turnover intention and depression. While workplace safety and management practices significantly moderate the relationship between fear of COVID-19 and both turnover intentions, depression also mediates the relationship. The findings add to the existing literature on the effects of COVID-19 through the dual lenses of protection motivation theory and attribution theory. We can employ these findings to overcome issues of employee well-being in the hotel setting.

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对新冠肺炎的恐惧、酒店员工的结果以及工作场所的健康和安全管理实践：来自埃及沙姆沙伊赫的证据

本文研究了COVID-19恐惧对员工离职意向和抑郁的影响，假设心理健康的中介作用和工作场所健康安全管理措施的调节作用。数据收集了687名员工在沙姆沙伊赫五星级酒店使用结构化的调查工具与时间滞后法。采用基于偏最小二乘的路径建模(PLS-PM)对数据集进行分析。研究结果揭示了心理健康在COVID-19恐惧与离职倾向和抑郁的关系中的部分中介作用。虽然工作场所安全和管理实践显著调节了对COVID-19的恐惧与离职意图之间的关系，但抑郁也起到中介作用。这一发现通过保护动机理论和归因理论的双重视角，补充了现有文献对COVID-19影响的研究。我们可以利用这些发现来克服酒店环境中员工幸福感的问题。

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来源期刊

Tourism and Hospitality Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

7.40

自引率

8.60%

发文量

期刊介绍： Tourism and Hospitality Research is firmly established as a leading and authoritative, peer-reviewed journal for tourism and hospitality researchers and professionals. Tourism and Hospitality Research covers: • Hospitality and tourism operations • Marketing and consumer behaviour • HR management • Social Media and Marketing • Technology • Planning and development • Policy • Performance and financial management • Strategic implications • Environmental aspects • Forecasting and prediction • Revenue management • Impact assessment and mitigation • Globalisation • Research methodologies • Leisure and culture • Risk Management • Change Management