The Role of Leader Communication in Fostering Respectful Workplace Culture and Increasing Employee Engagement and Well-Being

IF 3.1 3区经济学 Q2 BUSINESS

International Journal of Business Communication Pub Date : 2023-08-30 DOI:10.1177/23294884231195614

J. F. Willett, Danielle LaGree, Haejung Shin, J. Houston, Margaret Duffy

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引用次数: 1

Abstract

Although communication is commonly recognized as an indispensable element of leadership, less is known about how leadership communication interacts with workplace respect to affect employee outcomes. We surveyed 1,512 U.S. working adults to test a model that examines the relationship of leadership communication, two types of workplace respect, and occupational resilience with employee engagement and well-being. We found that leadership communication was not associated with employee engagement and well-being; however, it was positively related to respectful engagement (generalized respect extended to employees because they are part of the organization) and autonomous respect (individualized respect that recognizes specific achievements). Leadership communication was negatively associated with occupational resilience, while employee engagement and well-being were positively associated with occupational resilience, respectful engagement, and autonomous respect. Our findings indicate that leadership communication contributes to a respectful workplace culture that then positively affects employee engagement and well-being.

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领导沟通在培养尊重的工作场所文化和提高员工敬业度和幸福感中的作用

虽然沟通通常被认为是领导力不可或缺的要素，但对于领导力沟通如何与工作场所的尊重相互作用，从而影响员工的工作成果，人们知之甚少。我们调查了1512名美国在职成年人，以测试一个模型，该模型检验了领导沟通、两种类型的工作场所尊重和职业弹性与员工敬业度和幸福感之间的关系。我们发现，领导沟通与员工敬业度和幸福感无关;然而，它与尊重敬业度(因为员工是组织的一部分而扩展到员工的普遍尊重)和自主尊重(承认具体成就的个性化尊重)呈正相关。领导沟通与职业弹性呈负相关，员工敬业度和幸福感与职业弹性、尊重敬业度和自主尊重呈正相关。我们的研究结果表明，领导沟通有助于营造尊重的职场文化，进而对员工的敬业度和幸福感产生积极影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Business Communication Multiple-

CiteScore

7.70

自引率

14.30%

发文量

期刊介绍： The International Journal of Business Communication (IJBC) publishes manuscripts that contribute to knowledge and theory of business communication as a distinct, multifaceted field approached through the administrative disciplines, the liberal arts, and the social sciences. Accordingly, IJBC seeks manuscripts that address all areas of business communication including but not limited to business composition/technical writing, information systems, international business communication, management communication, and organizational and corporate communication. In addition, IJBC welcomes submissions concerning the role of written, verbal, nonverbal and electronic communication in the creation, maintenance, and performance of profit and not for profit business.