{"title":"Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior","authors":"C. Yue, Patrick D. Thelen, Aniisu K. Verghese","doi":"10.1177/23294884221104794","DOIUrl":null,"url":null,"abstract":"The extent to which employees convey or withhold useful information has important implications for organizational effectiveness. Nevertheless, employee voice is under-researched in the public relations literature. Grounded in social exchange theory and internal communication literature, the current study addressed this research gap by arguing that leaders’ communication style plays a pivotal role in employee voice behavior. Drawing data from the U.S. ( N = 441) and India ( N = 354), this study tests a normative model linking leaders’ motivating language, team culture, employee-team relationships, and employees’ voice behavior. Notably, in both samples, motivating language was positively related to a healthy team culture, which in turn, is positively associated with employees’ relationship quality with their working unit, and ultimately, employees’ voice. The Indian sample showed similar patterns as the U.S. sample, except that there was no direct relationship between leader motivating language and employee voice for the Indian sample.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":3.1000,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Business Communication","FirstCategoryId":"96","ListUrlMain":"https://doi.org/10.1177/23294884221104794","RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
The extent to which employees convey or withhold useful information has important implications for organizational effectiveness. Nevertheless, employee voice is under-researched in the public relations literature. Grounded in social exchange theory and internal communication literature, the current study addressed this research gap by arguing that leaders’ communication style plays a pivotal role in employee voice behavior. Drawing data from the U.S. ( N = 441) and India ( N = 354), this study tests a normative model linking leaders’ motivating language, team culture, employee-team relationships, and employees’ voice behavior. Notably, in both samples, motivating language was positively related to a healthy team culture, which in turn, is positively associated with employees’ relationship quality with their working unit, and ultimately, employees’ voice. The Indian sample showed similar patterns as the U.S. sample, except that there was no direct relationship between leader motivating language and employee voice for the Indian sample.
期刊介绍:
The International Journal of Business Communication (IJBC) publishes manuscripts that contribute to knowledge and theory of business communication as a distinct, multifaceted field approached through the administrative disciplines, the liberal arts, and the social sciences. Accordingly, IJBC seeks manuscripts that address all areas of business communication including but not limited to business composition/technical writing, information systems, international business communication, management communication, and organizational and corporate communication. In addition, IJBC welcomes submissions concerning the role of written, verbal, nonverbal and electronic communication in the creation, maintenance, and performance of profit and not for profit business.