{"title":"Empowerment discrepancies: are employees empowered as they prefer in hotels in selected areas of Thailand?","authors":"Pawinee Petchsawang, G. McLean, P. Lau","doi":"10.1080/13678868.2022.2035184","DOIUrl":null,"url":null,"abstract":"ABSTRACT Empowerment has been extensively studied in the nursing field, and, in recent years, management has shown increasing attention. However, critics have raised an important issue about whether the effectiveness of empowerment practices in organizations depends on employees’ perceptions and their organizational contexts. In this article, we address this critique by: 1) assessing the discrepancies between perceived experiences and expectations of contextual empowerment, 2) examining the effect of the discrepancies between perceived experiences and expectations of contextual empowerment on psychological empowerment, in four-star hotels in Thailand. The contextual empowerment instrument, along with the psychological empowerment measurement, were tested for their psychometric properties and confirmed using factor analysis. Structural equation modelling was then performed to test the hypothesized model. The findings contribute to human resource development as we believe that this study responds to the recent call for addressing discrepancies between perceived experiences and expectations of contextual empowerment with an enlarging understanding of how these discrepancies affect psychological empowerment.","PeriodicalId":47369,"journal":{"name":"HUMAN RESOURCE DEVELOPMENT INTERNATIONAL","volume":"25 1","pages":"453 - 473"},"PeriodicalIF":3.8000,"publicationDate":"2022-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"HUMAN RESOURCE DEVELOPMENT INTERNATIONAL","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/13678868.2022.2035184","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 2
Abstract
ABSTRACT Empowerment has been extensively studied in the nursing field, and, in recent years, management has shown increasing attention. However, critics have raised an important issue about whether the effectiveness of empowerment practices in organizations depends on employees’ perceptions and their organizational contexts. In this article, we address this critique by: 1) assessing the discrepancies between perceived experiences and expectations of contextual empowerment, 2) examining the effect of the discrepancies between perceived experiences and expectations of contextual empowerment on psychological empowerment, in four-star hotels in Thailand. The contextual empowerment instrument, along with the psychological empowerment measurement, were tested for their psychometric properties and confirmed using factor analysis. Structural equation modelling was then performed to test the hypothesized model. The findings contribute to human resource development as we believe that this study responds to the recent call for addressing discrepancies between perceived experiences and expectations of contextual empowerment with an enlarging understanding of how these discrepancies affect psychological empowerment.
期刊介绍:
Human Resource Development International promotes all aspects of practice and research that explore issues of individual, group and organisational learning and performance. In adopting this perspective Human Resource Development International is committed to questioning the divide between practice and theory; between the practitioner and the academic; and between traditional and experimental methodological approaches. Human Resource Development International is committed to a wide understanding of ''organisation'' - one that extends through self-managed teams, voluntary work, or family businesses to global enterprises and bureaucracies. Human Resource Development International also commits itself to exploring the development of organisations and the life-long learning of people and their collectivity (organisation), their strategy and their policy, from all parts of the world. In this way Human Resource Development International will become a leading forum for debate and exploration of the interdisciplinary field of human resource development.