Continuance in organizational commitment: The role of emotional intelligence, work-life balance support, and work-related stress

Q2 Business, Management and Accounting

Global Business and Organizational Excellence Pub Date : 2022-06-15 DOI:10.1002/joe.22172

Felicity Chigeda, Takawira Munyaradzi Ndofirepi, Renier Steyn

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引用次数: 20

Abstract

The study uses the job demands-resources (JD-R) theory to examine the effects of work-related stress, life-work balance support, and emotional intelligence on the organizational continuance commitment of workers in under-resourced organizations. Quantitative cross-sectional survey data were collected from 212 workers at selected independently owned schools in western Zimbabwe. Correlation and multiple-regression analyses techniques were used to analyze the data. Positive significant relationships were found between all three independent variables (work-related stress, work-life balance support and emotional intelligence) and organizational continuance commitment. Hayes’ PROCESS analyses results demonstrated that emotional intelligence significantly moderated the effect of work-related stress on organizational continuance commitment, and that of work-life balance support and organizational continuance commitment. The results highlight the importance of factors including work-related stress, work-life balance support, and emotional intelligence in efforts to help inadequately resourced entities retain employees.

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组织承诺的持续性:情商、工作与生活平衡支持和工作压力的作用

本研究运用工作需求-资源(JD-R)理论考察了工作压力、生活-工作平衡支持和情绪智力对资源不足组织中员工组织延续承诺的影响。定量横断面调查数据是从津巴布韦西部选定的独立学校的212名工人中收集的。采用相关分析和多元回归分析技术对数据进行分析。工作压力、工作与生活平衡支持和情绪智力三个自变量与组织延续承诺之间均存在显著的正相关关系。Hayes’PROCESS分析结果表明，情绪智力显著调节了工作压力对组织持续承诺的影响，并显著调节了工作与生活平衡支持对组织持续承诺的影响。研究结果强调了工作压力、工作与生活平衡支持和情商等因素在帮助资源不足的企业留住员工方面的重要性。

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来源期刊

Global Business and Organizational Excellence Business, Management and Accounting-Business and International Management

CiteScore

7.70

自引率

0.00%

发文量

期刊介绍： For leaders and managers in an increasingly globalized world, Global Business and Organizational Excellence (GBOE) offers first-hand case studies of best practices of people in organizations meeting varied challenges of competitiveness, as well as perspectives on strategies, techniques, and knowledge that help such people lead their organizations to excel. GBOE provides its readers with unique insights into how organizations are achieving competitive advantage through transformational leadership--at the top, and in various functions that make up the whole. The focus is always on the people -- how to coordinate, communicate among, organize, reward, teach, learn from, and inspire people who make the important things happen.