A Quantitative Review of Performance Feedback in Organizational Settings (1998-2018)

IF 2.2 3区管理学 Q3 MANAGEMENT

Journal of Organizational Behavior Management Pub Date : 2020-10-01 DOI:10.1080/01608061.2020.1823300

Andressa A. Sleiman, S. Sigurjonsdottir, A. Elnes, Nicholas A. Gage, Nicole E. Gravina

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引用次数: 40

Abstract

ABSTRACT Researchers have extensively studied performance feedback in the past 40 years. In organizational behavior management (OBM), feedback is a popular intervention component that can effectively increase and maintain performance across settings and target behaviors. The purpose of this meta-analysis is to update and extend the previous feedback literature reviews. This meta-analysis includes 96 applied performance feedback applications from 71 articles published in four journals between 1998–2018. We coded each feedback application for application characteristics, feedback characteristics, and rigor of methodology. We evaluated each application’s effectiveness by visual inspection and by calculated effect sizes. We conducted a meta-analysis for feedback overall and per feedback characteristics for all applications and for applications that used rigorous methodology by adhering to the What Works Clearinghouse (WWC) standards. The meta-analysis results showed that feedback is an effective intervention, consistently producing large and very large effect sizes. Some feedback characteristics produced larger effect sizes more reliably.

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组织环境中绩效反馈的定量评价（1998-2018）

摘要在过去的40年里，研究人员对绩效反馈进行了广泛的研究。在组织行为管理（OBM）中，反馈是一种流行的干预成分，可以有效地提高和保持跨环境和目标行为的绩效。本荟萃分析的目的是更新和扩展先前的反馈文献综述。该荟萃分析包括1998年至2018年间发表在四种期刊上的71篇文章中的96篇应用绩效反馈应用。我们根据应用程序特性、反馈特性和方法的严格性对每个反馈应用程序进行了编码。我们通过视觉检查和计算效果大小来评估每个应用程序的有效性。我们对所有应用程序以及通过遵守What Works Clearinghouse（WWC）标准使用严格方法的应用程序的总体反馈和每次反馈特征进行了荟萃分析。荟萃分析结果表明，反馈是一种有效的干预措施，始终产生巨大和非常大的影响。一些反馈特性更可靠地产生更大的效果大小。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Organizational Behavior Management Multiple-

CiteScore

2.70

自引率

47.60%

发文量

期刊介绍： The Journal of Organizational Behavior Management—the official journal of the OBM Network (www.obmnetwork.com)—is a periodical devoted specifically to scientific principles to improve organizational performance through behavioral change. The journal publishes research and review articles, reports from the field, discussions, and book reviews on the topics that are critical to today"s organization development practitioners, operations managers, and human resource professionals.