Exploring the Relationship between Conflict Management and Transformational Leadership Behaviors for the Success of ERP Customization

IF 3 3区管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information Systems Management Pub Date : 2021-04-28 DOI:10.1080/10580530.2021.1913680

Wei-Tsong Wang, Mei Luo, Yu-Ming Chang

引用次数: 7

Abstract

ABSTRACT Many companies customize commercial enterprise resource planning (ERP) packages to meet their specific needs by collaborating with the ERP vendors. Nevertheless, research into the relationships among conflict management (CM), transformational leadership, and the performance of ERP customization projects are limited. This study addressed this issue through an in-depth case study. The results indicate the importance of mapping between CM approaches and transformational leadership behaviors in terms of enhancing project performance. Research implication are discussed subsequently.

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冲突管理与变革型领导行为对ERP定制成功的关系探讨

许多公司通过与ERP供应商合作定制商业企业资源规划(ERP)软件包来满足其特定需求。然而，对冲突管理、变革型领导与ERP定制项目绩效之间关系的研究还很有限。本研究通过深入的案例研究来解决这一问题。研究结果表明，在提高项目绩效方面，配置管理方法与变革型领导行为之间的映射具有重要意义。随后讨论了研究的意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Systems Management 工程技术-计算机：信息系统

CiteScore

14.60

自引率

1.60%

发文量

审稿时长

>12 weeks

期刊介绍： Information Systems Management (ISM) is the on-going exchange of academic research, best practices, and insights based on managerial experience. The journal’s goal is to advance the practice of information systems management through this exchange. To meet this goal, ISM features themed papers examining a particular topic. In addition to themed papers, the journal regularly publishes on the following topics in IS management. Achieving Strategic IT Alignment and Capabilities IT Governance CIO and IT Leadership Roles IT Sourcing Planning and Managing an Enterprise Infrastructure IT Security Selecting and Delivering Application Solutions Portfolio Management Managing Complex IT Projects E-Business Technologies Supporting Knowledge Work The target readership includes both academics and practitioners. Hence, submissions integrating research and practice, and providing implications for both, are encouraged.