A Study On Employee Perception On Effectiveness Of Training Programs In Myanmar Citizens Bank

Q4 Business, Management and Accounting

Restaurant Business Pub Date : 2019-11-08 DOI:10.26643/rb.v118i11.11544

ZawZawMyint, Sandeep Poddar, Abhijit Ghosh, A. Bhaumik

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Abstract

In banking industries, employees are entrusted with different roles and responsibilities, and training enables them to carry out these roles and responsibilities efficiently by let them to learn new things. Moreover, it will prepare them to take up higher responsibilities in the future. Therefore, this study focuses to analyze the employee perceptions on effectiveness of Training Programs in Myanmar Citizens Bank (MCB). By using the descriptive research method, primary data are collected from the responsible persons and employees of MCB in head office, branches. Secondary data are gathered and scrutinized from relevant text books, records and annual reports from MCB. The research revealed that there are four kinds of training programs in MCB. Moreover, this paper revealed that MCB successfully delivered its training programs in year 2015 to 2018 and the trainees have positive perceptions on effectiveness of training programs in MCB. Based on these results, this paper pointed out the important facts that can give improvement actions for effective and efficient training programs in Myanmar Citizen Banks.

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缅甸公民银行员工对培训项目有效性的感知研究

在银行业，员工被赋予了不同的角色和责任，培训使他们能够通过学习新事物来有效地履行这些角色和责任。此外，这将使他们为将来承担更高的责任做好准备。因此，本研究的重点是分析缅甸公民银行(MCB)员工对培训计划有效性的看法。采用描述性研究方法，对中小企业总部、分公司的负责人和员工进行了初步数据收集。从相关的教科书、记录和MCB的年度报告中收集和审查次要数据。研究发现，MCB的培训项目主要有四种。此外，本文还揭示了MCB在2015年至2018年成功举办了培训项目，学员对MCB培训项目的有效性持积极态度。基于这些结果，本文指出了可以为缅甸公民银行有效和高效的培训计划提供改进行动的重要事实。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Restaurant Business Business, Management and Accounting-Tourism, Leisure and Hospitality Management

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期刊介绍： Restaurant Business is the leading media brand in the commercial foodservice industry, with a focus on entrepreneurship, innovation and growth. Restaurant Business understands the new state of media like no other, recognizing the importance and nuances of each, and helping you retrieve the information you need, wherever, whenever. Each product of Restaurant Business concisely shows growth-minded restaurateurs how to capitalize on trends, new concepts, changes in consumer tastes, new purchasing strategies and peers’ best practices. Our editors track ideas and trends as they develop within key channel segments including high-volume independents, multiunit operators, emerging chains and the top 100 chains, plus their top franchisees.