Legal and Ethical Issues of Collecting and Using Online Hospitality Data

IF 3.4 4区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Cornell Hospitality Quarterly Pub Date : 2021-08-18 DOI:10.1177/19389655211040434

B. Stringam, J. Gerdes, Christopher K. Anderson

{"title":"Legal and Ethical Issues of Collecting and Using Online Hospitality Data","authors":"B. Stringam, J. Gerdes, Christopher K. Anderson","doi":"10.1177/19389655211040434","DOIUrl":null,"url":null,"abstract":"In “Web Scraping for Hospitality Research: Overview, Opportunities, and Implications,” Han and Anderson present the tools and methods for collecting online data through data scraping. Although the article describes in detail the processes for gathering data, and presented recent court rulings that allow data scraping in the United States, it did not adequately address the ethical collection of online data. The internet has opened up new opportunities to research interesting questions and to collect data much faster than has been possible in the past. The emergence of online databases and social media sites enables new lines of research while at the same time introducing new ethical questions for both researchers and institutional research boards (IRBs). Using web-based data for research is not new. However, as Han and Anderson point out, a 2019 ruling (HiQ Labs, Inc. v. LinkedIn Corporation, appeal from the United States District Court) has redefined what is legal in online data collection. In the following, we highlight some of the key legal and ethical issues around the use of scraped data for academic research with the intent of ensuring researchers, reviewers, and editors are cognizant of some of these (evolving) issues.","PeriodicalId":47888,"journal":{"name":"Cornell Hospitality Quarterly","volume":null,"pages":null},"PeriodicalIF":3.4000,"publicationDate":"2021-08-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Cornell Hospitality Quarterly","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1177/19389655211040434","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}

引用次数: 3

Abstract

In “Web Scraping for Hospitality Research: Overview, Opportunities, and Implications,” Han and Anderson present the tools and methods for collecting online data through data scraping. Although the article describes in detail the processes for gathering data, and presented recent court rulings that allow data scraping in the United States, it did not adequately address the ethical collection of online data. The internet has opened up new opportunities to research interesting questions and to collect data much faster than has been possible in the past. The emergence of online databases and social media sites enables new lines of research while at the same time introducing new ethical questions for both researchers and institutional research boards (IRBs). Using web-based data for research is not new. However, as Han and Anderson point out, a 2019 ruling (HiQ Labs, Inc. v. LinkedIn Corporation, appeal from the United States District Court) has redefined what is legal in online data collection. In the following, we highlight some of the key legal and ethical issues around the use of scraped data for academic research with the intent of ensuring researchers, reviewers, and editors are cognizant of some of these (evolving) issues.

查看原文本刊更多论文

收集和使用在线酒店数据的法律和伦理问题

在“酒店研究的网络抓取：概述、机遇和启示”一书中，韩和安德森介绍了通过数据抓取收集在线数据的工具和方法。尽管这篇文章详细描述了收集数据的过程，并介绍了美国最近允许数据抓取的法院裁决，但它并没有充分解决在线数据的道德收集问题。互联网为研究有趣的问题和收集数据提供了新的机会，比过去更快。在线数据库和社交媒体网站的出现使新的研究领域成为可能，同时为研究人员和机构研究委员会（IRB）引入了新的伦理问题。使用基于网络的数据进行研究并不是什么新鲜事。然而，正如韩和安德森指出的那样，2019年的一项裁决（HiQ Labs，股份有限公司诉LinkedIn Corporation，美国地方法院的上诉）重新定义了在线数据收集的合法性。在下文中，我们强调了一些关键的法律和伦理问题，这些问题涉及学术研究中使用报废数据，目的是确保研究人员、评审人员和编辑认识到其中一些（不断发展的）问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Cornell Hospitality Quarterly Multiple-

CiteScore

8.50

自引率

2.90%

发文量

期刊介绍： Cornell Hospitality Quarterly (CQ) publishes research in all business disciplines that contribute to management practice in the hospitality and tourism industries. Like the hospitality industry itself, the editorial content of CQ is broad, including topics in strategic management, consumer behavior, marketing, financial management, real-estate, accounting, operations management, planning and design, human resources management, applied economics, information technology, international development, communications, travel and tourism, and more general management. The audience is academics, hospitality managers, developers, consultants, investors, and students.